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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 12, 2019
Quick Lane They were very nice and efficient at Quick Lane. I don't think I was there over 40 minutes. I would go back there if i didn't need service in the othe They were very nice and efficient at Quick Lane. I don't think I was there over 40 minutes. I would go back there if i didn't need service in the other area. More
by SGREENGATES
Verified CustomerEmployees Worked With
Quick Lane empliyees
August 12, 2019
Great experience We went in to look at a used car and bought a new car for almost the same price! Salesman was really nice, helpful and eager to help us get what we wa We went in to look at a used car and bought a new car for almost the same price! Salesman was really nice, helpful and eager to help us get what we wanted. More
by Mgomez615
Employees Worked With
Ramy Modalala, Brian Ihde
August 10, 2019
Good experience The dealership had all types of cars, from used to brand new. The prices were reasonable and the salesman really worked with me to give me a good disc The dealership had all types of cars, from used to brand new. The prices were reasonable and the salesman really worked with me to give me a good discount and help me understand my budget per month. I would highly recommend this dealership to my friends or family. More
by KAALEXANDER154
Employees Worked With
Nick Ristich
August 09, 2019
Dent repair I was in and out very quickly. I had the dings looked at and got approval to repair. They were repaired and I was satisfied and out the door. I was in and out very quickly. I had the dings looked at and got approval to repair. They were repaired and I was satisfied and out the door. More
by VASQUEZDEBRA1963
Employees Worked With
Paul in service and the dent repair person.
August 09, 2019
Service recall Paul stassin got me in and out in a couple of hours we was polite and knew what he was doing thank you I will be getting my next 2 cars from hawk for Paul stassin got me in and out in a couple of hours we was polite and knew what he was doing thank you I will be getting my next 2 cars from hawk ford! More
by Dougiefresh 2020
Employees Worked With
Paul stassin
August 09, 2019
All questions and service was performed with professionalism Professionalism and great service . This is all I have to say . I do not fill out surveys because they demand how many words you need to use. Some peo Professionalism and great service . This is all I have to say . I do not fill out surveys because they demand how many words you need to use. Some people can sum it up shortly and that should be enough More
by ajohnson25
Employees Worked With
Mark Gorokhovsky, Brittanie Cowan, Luis Diaz, Mike Hopkins, Brian Ihde, Omar Noah, Paul Werges, Eddie Rodriguez
August 09, 2019
1st time auto buyer Hawk Ford was a great experience for me as a 1st time buyer. He (Omar) answered all questions asked and was very kind and considerate. Would definatel Hawk Ford was a great experience for me as a 1st time buyer. He (Omar) answered all questions asked and was very kind and considerate. Would definately reccommend Hawk Ford to friends and family. Omar did his best at finding the right car for me as I had explained. I feel he found me a winner just what I was looking for, and in terrific shape. I'm happy to join the Hawk Ford family. Thanks everyone More
by Eddie2009
Employees Worked With
Omar Noah
August 08, 2019
My car was not fixed properly after 4 weeks in the shop I bring my car to Hawk Ford because I like the body shop very much and they do excellent work. My car was in an accident. It was in the body shop for I bring my car to Hawk Ford because I like the body shop very much and they do excellent work. My car was in an accident. It was in the body shop for 4 weeks. When I got my car back my check engine light and other lights are on on the dashboard that were not prior to the accident. There were other items that we're missed and not fixed properly. I brought this to the body shop in a service Department's attention and they told me that I may have to pay for the repairs and it may not be covered in the insurance quote., and I thought how could they return the car not fix property and would check engine lights on that will not on before.. anyway they had my car over another two weeks maybe even longer and I finally got it fixed in the insurance covered everything but all in all it was kind of a nightmare. Although they did a beautiful job on the Body Work...but the customer service is not good here More
by DaveS26
Employees Worked With
Ron, in the body shop is great to work with
August 08, 2019
Fast service My car stopped suddenly due to a transmission issue. The team at Hawk was able to fix it quickly and find the warranty program to pay for it. My car stopped suddenly due to a transmission issue. The team at Hawk was able to fix it quickly and find the warranty program to pay for it. More
by Hgate
Employees Worked With
Paul Werges
August 08, 2019
Fast and friendly Called the day before made my appointment came in and was taken care of right alway with a smile. Waiting room was clean and a good movie on made it Called the day before made my appointment came in and was taken care of right alway with a smile. Waiting room was clean and a good movie on made it go fast. More
by Arthuro86
Employees Worked With
Alex
