Napleton Ford of Oak Lawn

Headlight repair I took my 2012 Ford Edge Limited to Quicklane Ford dealership on 95th Street bc it had headline damage. Alex was the service desk attendant and he wa I took my 2012 Ford Edge Limited to Quicklane Ford dealership on 95th Street bc it had headline damage. Alex was the service desk attendant and he was great! Handled my concern with my headlight and ordered all necessary parts due to other issues affecting the headlight repair. Additionally Alex was able to get me a loaner car for the day as the service repair was taking longer than anticipated due to additional parts that needed delivery. Alex showed great concern through the entire process and made me feel comfortable through the whole ordeal. More

Sales and services Came in to get my car serviced and got such a great deal for a trade in for a new car left with a new car 2019 Ford fusion getting service done on the Came in to get my car serviced and got such a great deal for a trade in for a new car left with a new car 2019 Ford fusion getting service done on the old car was great, and was getting ready to leave, and was offered such a great deal for a new car I took it. Great workmanship. More

Oil change I brought my vehicle in for its first oil change. The staff was courteous and the wait was not long. I recommend this service department. I brought my vehicle in for its first oil change. The staff was courteous and the wait was not long. I recommend this service department. More

So sweet & accommodating Very kind and accommodating staff, they explained my overall report for what I had done so I had a comprehendible understanding of what was done. Very kind and accommodating staff, they explained my overall report for what I had done so I had a comprehendible understanding of what was done. More

Done in a timely matter Really enjoyed this experience. After describing my problem with my trim my truck was whisked off to the service center & before I knew it the service Really enjoyed this experience. After describing my problem with my trim my truck was whisked off to the service center & before I knew it the service manager was telling me my truck was finished. Thanks guys for all your help. More

Experience with Hawk Ford My experience wiener well, U thought it would be a long drawn out process but it wasn’t my salesman was very polite and did everything in a timely mat My experience wiener well, U thought it would be a long drawn out process but it wasn’t my salesman was very polite and did everything in a timely matter and also gave me the best deal for my money, The only thing that I was disappointed in was the car had no gas, I barely made it to the gas station, but overall I was a satisfied customer More

Quick, friendly service Easy to schedule appointment and service was completed in less than 2 hours, Waiting room was clean and coffee was great!No pushy sales people, and my Easy to schedule appointment and service was completed in less than 2 hours, Waiting room was clean and coffee was great!No pushy sales people, and my car drives like new! More

Trust Thank you for fixing my AC. I'm a mother of a disabled child that doesn't sweat and can be come very ill if not keep cool. So our AC is very important Thank you for fixing my AC. I'm a mother of a disabled child that doesn't sweat and can be come very ill if not keep cool. So our AC is very important to us. Also thank you for the rides to and from so my daughter can stay home watching her favorite TV shows and doesn't have to sit at the shop all day. More