Napleton Ford of Oak Lawn

Excellent The staff is great. They Know how to treat a customer. I would recommend Hawk Ford. I am very happy with the service they provide. The staff is great. They Know how to treat a customer. I would recommend Hawk Ford. I am very happy with the service they provide. More

Great service I thought L. Diaz was very professional and knew his vehicles very well. I would recommend this salesman to any one! I’ve been using Hawk Ford for ove I thought L. Diaz was very professional and knew his vehicles very well. I would recommend this salesman to any one! I’ve been using Hawk Ford for over 35 years now. I’m very pleased. More

Ken the shop manager and Todd Macca took great care of me. Install is a front bug deflector. The first one was not installed properly. They ordered a new one and it was installed properly. The shop manager Install is a front bug deflector. The first one was not installed properly. They ordered a new one and it was installed properly. The shop manager Ken performed the repairs personally. The inside service sales man Todd was very helpful getting this problem resolved. More

Quick Service Called for a recall and got a next day appt. was also done in the time they said, never heard of from a dealership in my past! Thanks HAWK Called for a recall and got a next day appt. was also done in the time they said, never heard of from a dealership in my past! Thanks HAWK More

Friendly, courteous, effcient Kept me posted,, offered approx time lines, met more than expectations. Very happy with results. Will recommend to all my friends. comfortable lounge Kept me posted,, offered approx time lines, met more than expectations. Very happy with results. Will recommend to all my friends. comfortable lounge area and clean restrooms. More

Oil change Made an appointment for an oil change, quick service no problems. I did mention a possible problem with my power steering, which was lagging at start Made an appointment for an oil change, quick service no problems. I did mention a possible problem with my power steering, which was lagging at start up from auto star/stop. Was told there was no room to look at it today since there were so many appointments in the service area. The quick shop side was going to check the power steering fluid. What oil change was completed no information as to wether the power steering fluid was low. So I believed there was no problems. More

Wonderful Experience! I highly recommend Hawk Ford and my sales rep Brian! He was direct and full of information but also friendly and easy to talk to. He demonstrated the I highly recommend Hawk Ford and my sales rep Brian! He was direct and full of information but also friendly and easy to talk to. He demonstrated the perfect balance of being present as an agent and giving us time to make a decision that was best for us. He also provided options when it came to the financial talk. Overall wonderful experience and I went home with a Ford Escape that day and I couldn’t be happier! More

Quick service I got what i needed for my car to ride better in a good time span and provided with detail explanation of what was done and recommendations for future I got what i needed for my car to ride better in a good time span and provided with detail explanation of what was done and recommendations for future services More

Third Hawk Ford vehicle. Our salesman, Ali, was fantastic! He made sure we got exactly what we were looking for in a vehicle. Ali really is a go-getter and tries to make the Our salesman, Ali, was fantastic! He made sure we got exactly what we were looking for in a vehicle. Ali really is a go-getter and tries to make the whole “car shopping “ experience tolerable. More

Came in for service and a recall. Car was ready when promised and had been washed. Service consultant, Kathy Bucholtz was cheerful and efficient. Car returned on time. Price as quoted Car was ready when promised and had been washed. Service consultant, Kathy Bucholtz was cheerful and efficient. Car returned on time. Price as quoted. I am happy with my Fusion. More