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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,053 reviews
October 07, 2019
Fixed my Explorer Kathy Bucholz rocked with her service Kathy was amazing with her exceptional service. She was professional and Ford gave me my car back very quickly. Repaired iyjer things wrong and kept Kathy was amazing with her exceptional service. She was professional and Ford gave me my car back very quickly. Repaired iyjer things wrong and kept me informed on the process. More
by Gina
Verified CustomerEmployees Worked With
Kathy Bucholz excellant!
October 07, 2019
Service Was a safety recall, the employe tell Me was about 2.5 hours waiting and the service was quick only 1 hours, the new coffee machine excellent Was a safety recall, the employe tell Me was about 2.5 hours waiting and the service was quick only 1 hours, the new coffee machine excellent More
by HERRERAF40
Employees Worked With
Paul Werges
October 07, 2019
It was good Everyone was very friendly and helpful staff very good and professional it was very fast service and complete overview of what should be taken care of Everyone was very friendly and helpful staff very good and professional it was very fast service and complete overview of what should be taken care of like tires and battery More
by JAMESNeven
Employees Worked With
Luis Diaz
October 07, 2019
Pleased but not completely satisfied The service was fine could use some work with less management and more care to customers needs. I can see lots of unsatisfied workers or workers that The service was fine could use some work with less management and more care to customers needs. I can see lots of unsatisfied workers or workers that are no longer there.. The prices I see are going up but the service is not getting better. More
by FABIO27
Employees Worked With
Fernando garcia
October 06, 2019
Very good experience I came to hawk ford twice because my navigation system wasn’t working right. When I arrived the first day the technician checked it and sai I came to hawk ford twice because my navigation system wasn’t working right. When I arrived the first day the technician checked it and said I needed a new computer and it would take about a week. I called 9 days later and I was told it was in stock. I came in the following day and the problem was taken care of. On both days I met both ladies at the desk Eva and Kathy who were very nice and they explained everything More
by Ford
Employees Worked With
Eva and Kathy
October 05, 2019
Had recall got it fixed Had clutch replaced my car runs beautifully thank you taking the time and fixing the problem car is running great thank you for your service Had clutch replaced my car runs beautifully thank you taking the time and fixing the problem car is running great thank you for your service More
by IRMA753
Employees Worked With
Paul Werges
October 04, 2019
Great Customer Service. Hawk Ford Is The best Ford Dealership In Illinois. I would recommend Hawk ford dealership to others. Great employees and their service was fast. Every Hawk Ford Is The best Ford Dealership In Illinois. I would recommend Hawk ford dealership to others. Great employees and their service was fast. Everyone made sure I was okay while I waited for my car to get service. More
by RonDon
Employees Worked With
TOD
October 03, 2019
Always great service My husband and I have bought our last 5 cars from Hawk Ford. They always go above and beyond to meeting our needs and get us into the car we want at a My husband and I have bought our last 5 cars from Hawk Ford. They always go above and beyond to meeting our needs and get us into the car we want at a price we can afford. Buying a car can be stressful but the good natured attitude of the employees makes the time spent at Hawk Ford go by fast! More
by EAGUIR83
Employees Worked With
Ali Huseen
October 03, 2019
Quick Service I gave this rating to Hawk Ford because of the excellent service that I received. The staff were professional, friendly, and the service was completed I gave this rating to Hawk Ford because of the excellent service that I received. The staff were professional, friendly, and the service was completed promptly! More
by Cookie
Employees Worked With
Connor Clark
October 03, 2019
Faster than expected Thank you to Eva for the friendly and professional service. Thank you to the service team for taking care of my car quickly! Really appreciate it! Thank you to Eva for the friendly and professional service. Thank you to the service team for taking care of my car quickly! Really appreciate it! More
by Mary
Employees Worked With
Eva and parts/service manager (? Can't remember name)
