Napleton Ford of Oak Lawn

Quick Lane service Amber, the Customer Service representative at the desk/counter, was pleasant and courteous. The oil change service was quick, in and out quicker tha Amber, the Customer Service representative at the desk/counter, was pleasant and courteous. The oil change service was quick, in and out quicker than anticipated. More

Kia Service I have been dealing with Alex for years , never lets me down . You feel you are in good hands when getting your car serviced at Hawk . I have been dealing with Alex for years , never lets me down . You feel you are in good hands when getting your car serviced at Hawk . More

Quick and Efficient Brought our Escape in for the usual oil change. Went to the regular service entrance and waited for someone to come to me to find out what I needed. A Brought our Escape in for the usual oil change. Went to the regular service entrance and waited for someone to come to me to find out what I needed. After 10 minutes waiting no one came out so I backed out of the bay and went to the Express area , parked and went in. After that the service was perfect. This is the second time I have brought my vehicle to the regular service entrance for simple oil changes and waited there for 10 minutes or more to have someone talk to me. That never use to happen. We have brought our cars there for years. In any case for oil changes and such I will just take it to the Express area from now on. More

Happy Car Owner I went into the service department to get my oil changed along with getting 2 new tires and left purchasing a new car for my wife. I went into the service department to get my oil changed along with getting 2 new tires and left purchasing a new car for my wife. More

Great Experience!! I really enjoyed my time at hawk ford. Tony Garcia was amazing the whole way! He had great energy showed me different selections and helped me stay in I really enjoyed my time at hawk ford. Tony Garcia was amazing the whole way! He had great energy showed me different selections and helped me stay in budget! The manager was also really great he helped me close out the deal and covered the charges for my lease! They treat you like family - great place to buy a car from. More

Excellent, Very friendly. Tom Maca took over the helmet, and superior service as ALWAYS.!!! Dont know how this gentleman would get a bad review. When all he does his a GREAT jo Tom Maca took over the helmet, and superior service as ALWAYS.!!! Dont know how this gentleman would get a bad review. When all he does his a GREAT job.!!!! But people still look for FREE ANYTHING........ More

My experience at Hawk Ford Great experience overall everyone was friendly and helpful the service department the sales department everyone was very professional. I would definit Great experience overall everyone was friendly and helpful the service department the sales department everyone was very professional. I would definitely come back to this dealership again and do business with them. More

Quick and professional Made an appointment the day before for a recall was told how long it was going to take and it was done earlier then expected Made an appointment the day before for a recall was told how long it was going to take and it was done earlier then expected More

Easy to fix recall. Parts needed to be ordered took two days scheduled. Received called to schedule and fixed in timely manner. Recall airbag and gas tank need to be fixe Parts needed to be ordered took two days scheduled. Received called to schedule and fixed in timely manner. Recall airbag and gas tank need to be fixed. More

quick and easy! I was in and out quick! Recalls completed the Tech Jose Chaves is my guy! Paul, Todd and Ken are my guys! I've bought several vehicles here and they a I was in and out quick! Recalls completed the Tech Jose Chaves is my guy! Paul, Todd and Ken are my guys! I've bought several vehicles here and they always make my deals work for me. Thank you :) More