Napleton Ford of Oak Lawn

Tire rotation They did a great job, a short wait, but great results , , Alex is always a professional, and cool guy,Always glad to see he is there They did a great job, a short wait, but great results , , Alex is always a professional, and cool guy,Always glad to see he is there More

Great service The service writer was great he went out of his way to be helpful keeping me informed and then call me let me know my car was ready. there extended The service writer was great he went out of his way to be helpful keeping me informed and then call me let me know my car was ready. there extended hours are great because I got to pick up my car late at night. More

Very satisfied Didn’t buy my car there but they treated me like a long time customer and went out of their way to get involved with Ford and take care of my problem Didn’t buy my car there but they treated me like a long time customer and went out of their way to get involved with Ford and take care of my problem within 24 hours. More

Recall Paul was and always is helpful and professional. The service was quick and the process was seemless. I will definitely go back to Hawk Ford. Paul was and always is helpful and professional. The service was quick and the process was seemless. I will definitely go back to Hawk Ford. More

Nice People My experience at Hawk Ford is always a good experience!!! I would definitely recommend Hawk Ford to my friends and family. And they're fast and friend My experience at Hawk Ford is always a good experience!!! I would definitely recommend Hawk Ford to my friends and family. And they're fast and friendly!! More

Great service! I recently purchased my 2019 Ford Fusion from Hawk Ford. The salespeople were knowledgeable and competent. When it and time to service my car for an I recently purchased my 2019 Ford Fusion from Hawk Ford. The salespeople were knowledgeable and competent. When it and time to service my car for an oil change, I was pleasantly surprised it was so painless! I made an appointment, showed up and put the door in no time! I really like the idea the dealership is tending to my car vs. an oil change place. Keep up the great work Hawk Ford!!!! More

Experience It was great they took their time and was really patient. The experience was Great. Customer service was excellent....... I would refer someone else t It was great they took their time and was really patient. The experience was Great. Customer service was excellent....... I would refer someone else to this dealership More

It was fast and easy I made my appointment, came in, and was called at exactly the time of the reservation. 30 minutes later I was leaving. Total time 40 minutes. They we I made my appointment, came in, and was called at exactly the time of the reservation. 30 minutes later I was leaving. Total time 40 minutes. They were nice, friendly, on time, and quite accommodating. More

Fast service When I brought in my car I was expecting everything I wanted done to take up to 6 hours, but because things were a little slow they put several people When I brought in my car I was expecting everything I wanted done to take up to 6 hours, but because things were a little slow they put several people on my car and got everything done in record time. I appreciate that kind of service. More

It was a ok visit It was an okay visit. No one was extra nice or stood out with the exception of Ken Klein. After I contacted Ford Manufacturing and spoke with Alex Win It was an okay visit. No one was extra nice or stood out with the exception of Ken Klein. After I contacted Ford Manufacturing and spoke with Alex Winter, Ken was extremely helpful and nice. He gave grand customer service. More