Napleton Ford of Oak Lawn

Excellent service Walked in, made an appointment, three hours later dropped the car, picked it up the next day with the clutch changed and whatever else the technician Walked in, made an appointment, three hours later dropped the car, picked it up the next day with the clutch changed and whatever else the technician did. Now drives like a brand new car More

Fast and efficient Helpful and knowledgeable staff. A clean waiting area. I was given specifics of what services were being performed. I was given options about services Helpful and knowledgeable staff. A clean waiting area. I was given specifics of what services were being performed. I was given options about services. Will bring my vehicle back again. More

Quick and easy Very easy to do business with. The process was also quick. That is why they get my business including any service work. Job well done Very easy to do business with. The process was also quick. That is why they get my business including any service work. Job well done More

Ford Fusion service Service was quick and painless on my pockets. Service work was expanded clearly, and understandable. I had no doubt in the service department tack Service was quick and painless on my pockets. Service work was expanded clearly, and understandable. I had no doubt in the service department tackling the job at hand. Thanks again, and if I need you " Got your number on speed dial" More

Oil change/ The works I asked for an oil change but, what I really wanted was the works. Meanwhile, I received a standard oil change. Since winter is quickly approaching, I I asked for an oil change but, what I really wanted was the works. Meanwhile, I received a standard oil change. Since winter is quickly approaching, I wanted everything inspected. So, called the service center and explained the miscommunication. They offered me to come back, and I received the additional service free of charge. More

Quick Lane Service Their service is second to none, I’m always satisfied whenever I take my car in for any issue. Quick LANs , which I get most of my service done is a Their service is second to none, I’m always satisfied whenever I take my car in for any issue. Quick LANs , which I get most of my service done is awesome. I love the walk in policy , it works for me. More

It’s the first time I have any problems with my truck and ev Everyone in service went out of there way to help me. My truck came out looking great. Wasn’t even dirty no grease makes or hand prints.. Mechanic t Everyone in service went out of there way to help me. My truck came out looking great. Wasn’t even dirty no grease makes or hand prints.. Mechanic that did the work did an awesome job.. it rights so nice.. I will be back with anything I need done to my truck... More

Easy Peasy! When you walk into a dealership usually you're usually feeling anxious and uncertain. Hawk Ford listened to my situation and gave me multiple option When you walk into a dealership usually you're usually feeling anxious and uncertain. Hawk Ford listened to my situation and gave me multiple options to make it possible to get the vehicle I really wanted! It is important that a person is happy with their vehicle and know that it is within their budget. Hawk dealerships are my new "go to" place! GO HAWK! More

Waited too long Dropped in to get the works with the oil change. I had to wait much longer than I had planned to because the guy working on my car decided to stop and Dropped in to get the works with the oil change. I had to wait much longer than I had planned to because the guy working on my car decided to stop and have a chat with an employee. I thought it would be a brief chat but he stopped working and chatted more than 15 minutes with a co- worker. I had to get to another location by a certain time but was late. I asked the desk was the guy training someone and he said no. The desk guy had to go an interrupt that long conversation. It wouldn’t have been so bad if he was working while talking but that wasn’t the case. More