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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,053 reviews
November 04, 2019
My experience at Hawk Ford The service was good. The dealership was bright and clean. Everyone that I came in contact with was very pleasant, and I didn't have to wait very lon The service was good. The dealership was bright and clean. Everyone that I came in contact with was very pleasant, and I didn't have to wait very long for the service to my car to be compleated. More
by MORGANAMOS26
Verified CustomerEmployees Worked With
Kathy Bucholz
November 04, 2019
Frustrated Very frustrating experience. I had an appointment but still had to wait 1.5 hours in a packed waiting room. I had other appointments I had to push Very frustrating experience. I had an appointment but still had to wait 1.5 hours in a packed waiting room. I had other appointments I had to push back because this took too long. More
by loristrenk
Employees Worked With
Don't recall
November 04, 2019
Well serviced Excellent and quick service. Also very friendly.I was able to communicate with the tech working on my car. He also pointed out problems that needed Excellent and quick service. Also very friendly.I was able to communicate with the tech working on my car. He also pointed out problems that needed repair. As far as Alex, I think he is a great people person. Very easy to talk to and understanding. More
by John N
Employees Worked With
Alex from quick service
November 03, 2019
New car purchase Nick was very helpful and honest about what we could afford. And we were able to trade in our car for a new one with no problems. Nick was very helpful and honest about what we could afford. And we were able to trade in our car for a new one with no problems. More
by RDG442
Employees Worked With
Nick Ristich
November 01, 2019
Flat tire First one in ,first one out-Needed a new tire ,got me the best price and did it all with a smile -will always come here for my service needs First one in ,first one out-Needed a new tire ,got me the best price and did it all with a smile -will always come here for my service needs More
by Pepita
Employees Worked With
Not sure who I worked with but the excellent customer service trickles down from the top down , Mark Gorokhovsky, Nick Shaqra, Mo Yousef, Don Boros, Paul Werges, Eddie Rodriguez, Christopher Pastenes
November 01, 2019
Oil change and tires checked It was great service experience and they told me how long and it was a little less. I was happy with the service and quickness of the service. It was great service experience and they told me how long and it was a little less. I was happy with the service and quickness of the service. More
by msfe829
Employees Worked With
Karen Boll
November 01, 2019
My New Truck Great dealership! Love the people that work there and how much attention and effort they put in their customers... it really shows! Such a relaxing en Great dealership! Love the people that work there and how much attention and effort they put in their customers... it really shows! Such a relaxing environment to buy a car. Highly recommend the people I worked with. More
by F350
Employees Worked With
Joseph Storti, Nick Shaqra, Karen Boll, Nick Ristich
November 01, 2019
Great service and helpful with good pricing. They took my car in for battery service even though it was getting late. I appreciate the service very much car in for battery service even though it was getting late. I appreciate the service very much More
by Hgate
Employees Worked With
Tod
October 31, 2019
Ford Focus Oil Filter and checklist Great service as always* Quick and precise*Thanks to the mechanics and customer service agent* Customer since 1968 in Oak Lawn dealerships* Good work Great service as always* Quick and precise*Thanks to the mechanics and customer service agent* Customer since 1968 in Oak Lawn dealerships* Good work; Tom More
by Tom
Employees Worked With
Karen Boll
October 31, 2019
My go to for my maintenance check ups. Your staff is absolutely awesome. Friendly, caring and patient. You can tell they care about your overall experience. They get me in and out. And even Your staff is absolutely awesome. Friendly, caring and patient. You can tell they care about your overall experience. They get me in and out. And even when there was a delay on an extremely busy day, they ensured me I would be taken care as soon as possible. More
by Janwolfe17
Employees Worked With
I dont remember
