Napleton Ford of Oak Lawn

average Set my APPOINTMENT FOR 2:00PM , WHEN I ARRIVED TO DROP OFF, WAS INFORMED SERVICE DEPT STOPPED TAKING APPOINTS AT 1:00 , SO HAD TO RESCHEDULE SEEMS LI Set my APPOINTMENT FOR 2:00PM , WHEN I ARRIVED TO DROP OFF, WAS INFORMED SERVICE DEPT STOPPED TAKING APPOINTS AT 1:00 , SO HAD TO RESCHEDULE SEEMS LIKE THERE WAS NO COMMUNICATION BETWEEN THE PERSON SETTING UP APPOINTMENTS AND MANAGEMENT AS THERE WAS OBVIOUSLY A REASON FOR CUTTING OFF APPOINTMENTS AT 1:00PM More

Oil change I was treated very good great service too but i can’t say that for the service young lady that was there yesterday nov.12 at around 3:15 pm in the sec I was treated very good great service too but i can’t say that for the service young lady that was there yesterday nov.12 at around 3:15 pm in the second stall from the overhead door by the service entrance, she is not one bit helpfull plus im the customer not her it’s been twice now but the first time i wanted to find out about my warranty she said i had to bring my car in, all i wanted was to know ishe said 3 years 36 thousand milles without even checking my cars info that i bought there 2 cars and that’ was my question then walked away More

Awesome service My service was awesome. i had Steering issues and Ford completed the work very timely. Their communication was thorough, it felt like i knew them pers My service was awesome. i had Steering issues and Ford completed the work very timely. Their communication was thorough, it felt like i knew them personally. More

Awesome experience! Great customer service, Well done job on my car, Enjoy the loaner car given to me while my car was being repair.. Eva was great 👍 Great customer service, Well done job on my car, Enjoy the loaner car given to me while my car was being repair.. Eva was great 👍 More

Great service! The service consultants help you understand everything that they put your car through. They take the time to explain the entire inspection and give re The service consultants help you understand everything that they put your car through. They take the time to explain the entire inspection and give recommendations on next step repairs. More

Most Knowledeable Hawk ford has one of the most helpful and knowledgeable staff of workers i every dealt with.if you ever have any question or doubts about your vehicle Hawk ford has one of the most helpful and knowledgeable staff of workers i every dealt with.if you ever have any question or doubts about your vehicle all you need to do is go back and see your salesperson and they will be glad to resolve any issues with no hassles. just a bunch great people that work at hawk ford. More

Grade A service! I just always enjoy my visits to hawk ford. I get such quick service and quality work. The waiting area is clean and friendly as well. I just always enjoy my visits to hawk ford. I get such quick service and quality work. The waiting area is clean and friendly as well. More

Feeling special I made an appointment for 11:20. I arrived early. I was offered a cup of coffee while waiting. they got me in early and out the door by 11:30. That i I made an appointment for 11:20. I arrived early. I was offered a cup of coffee while waiting. they got me in early and out the door by 11:30. That is awesome. I’ll definitely be back. And yes I would recommend an appointment. Good service is hard to find. More

Good service No problems. Freindly people. Fast service. Would of liked a car wash and a vacuum. Coffee wad very good. Good selection of coffee and creamers. No problems. Freindly people. Fast service. Would of liked a car wash and a vacuum. Coffee wad very good. Good selection of coffee and creamers. More