Napleton Ford of Oak Lawn

The service I requested was completed perfectly but I was dismayed by the lack of Covid precautions. I saw only 1 employee wearing a mask and NONE of the other customers wore. Masks should be required! You dismayed by the lack of Covid precautions. I saw only 1 employee wearing a mask and NONE of the other customers wore. Masks should be required! You are putting my life in danger due to your ignorance. More

My experience at Hawk Ford was very good as usual. Service manager Was informative and kept me abreast of what was done and needed today. Service manager Was informative and kept me abreast of what was done and needed today. More

Great Service & Customer Service! Always GREAT service. Service and customer service was perfect! Expensive issue but fixed the problem. The service department gave me complete details Always GREAT service. Service and customer service was perfect! Expensive issue but fixed the problem. The service department gave me complete details on the issue. More

I had to wait close to 25 minutes outside after I paid for service to get my vehicle. James gets 5 stars for customer service. for service to get my vehicle. James gets 5 stars for customer service. More

The service was on point as usual from beginning to the end service reps to porters to cashiers see you next time. God Bless you all. end service reps to porters to cashiers see you next time. God Bless you all. More

Great service as always. I travel far for vehicle maintenance to this place because there's no long wait time. Great job guys on customer service maintenance to this place because there's no long wait time. Great job guys on customer service More

Excellent service, I want to especially appreciate Paul and Dave helped make the experience easy and stress free... Also thanks to Eat who did the work. and Dave helped make the experience easy and stress free... Also thanks to Eat who did the work. More

Quick fast and courteous !!! I was very pleased with the professionalism. All members of the service department were very professional. I didn’t not have to wait long at all! professionalism. All members of the service department were very professional. I didn’t not have to wait long at all! More

It took a while and many trips but so far no more problems. I know the service department was just as puzzled as I was and did their best to fix the problem. Thanks to Paul and all the others that w problems. I know the service department was just as puzzled as I was and did their best to fix the problem. Thanks to Paul and all the others that worked on the car. More

Nick and Yaz were very friendly and helpful. I would definitely buy a car from them again. Dan in finance was unfriendly and mean. Didn’t like him. Made me feel uncomfortable! definitely buy a car from them again. Dan in finance was unfriendly and mean. Didn’t like him. Made me feel uncomfortable! More