Napleton Ford of Oak Lawn

Very friendly dealership. Nick Shaqra is a very friendly and pleasant individual to deal with. Anthony Guiliano was very pleasant and knowledgeable in his work as well. When m Nick Shaqra is a very friendly and pleasant individual to deal with. Anthony Guiliano was very pleasant and knowledgeable in his work as well. When my vehicle arrived at the dealership, it was a quick and easy purchase transaction. There were no dealer games played like you would hear at other dealerships. Offered me a very fair amount of money for my trade and stuck to the previously agreed price for the new vehicle I was purchasing. This was truly a great car buying experience. More

Cathy was very helpful. She provided me with up to date info and helped me through the process. She provided me with up to date info and helped me through the process. More

The staff was polite. I was informed about service needed before the work was done. Work was done in a timely manner. I was informed about service needed before the work was done. Work was done in a timely manner. More

Service was good not as long a anticipated. This portion is too long unnecessary comments This portion is too long unnecessary comments More

Good n fast service . .... Good n fast service Good n fast service...Good n fast service .... Good n fast service Good n fast service...Good n fast service More

They don’t respect the customer’s time. If someone books an appointment a week prior, the least you can do is not be late on them, and if you are going to be late then be professional about If someone books an appointment a week prior, the least you can do is not be late on them, and if you are going to be late then be professional about and tell me you are not lie and tell me its almost done and be rude for me asking whats going on. 3 hours for an oil change is ridiculous. More

All who work here are nice and courteous. Oil change was done quickly and timely. Oil change was done quickly and timely. More

Amber and the Hawk device team did an excellent job of making sure my truck was serviced both timely and thoroughly. They checked everything from oil to tires and I feel safe that my truck is driving at i making sure my truck was serviced both timely and thoroughly. They checked everything from oil to tires and I feel safe that my truck is driving at its optimum! Amber called and checked in with me several times to get my appointment and she followed up after service was completed. This is exactly the customer service that makes for repeat buyers! More

Best ever. Interest rates. Kind freindly curtouse. Get the deals done. Tell the the truth up front. No beating around the bush. They are awsome and work togethe Interest rates. Kind freindly curtouse. Get the deals done. Tell the the truth up front. No beating around the bush. They are awsome and work together. More

Satisfied with the service and quality of work that was provided and wait time was not long provided and wait time was not long More