Napleton Ford of Oak Lawn

Amber is the best! She’s always helpful whether when it comes to regular oil change or a mechanical service and car inspection. I bought a car from Carvana recently and She’s always helpful whether when it comes to regular oil change or a mechanical service and car inspection. I bought a car from Carvana recently and stopped by the dealership for inspection. More

Paul S. did a great job of accommodating all our needs. My 12 year old car was purchased from Hawk Ford and we always go there for service. did a great job of accommodating all our needs. My 12 year old car was purchased from Hawk Ford and we always go there for service. More

Every one was very nice and fast with taking care of the problem with my car. Thank you. problem with my car. Thank you. More

Very friendly dealership. Nick Shaqra is a very friendly and pleasant individual to deal with. Anthony Guiliano was very pleasant and knowledgeable in his work as well. When m Nick Shaqra is a very friendly and pleasant individual to deal with. Anthony Guiliano was very pleasant and knowledgeable in his work as well. When my vehicle arrived at the dealership, it was a quick and easy purchase transaction. There were no dealer games played like you would hear at other dealerships. Offered me a very fair amount of money for my trade and stuck to the previously agreed price for the new vehicle I was purchasing. This was truly a great car buying experience. More

Cathy was very helpful. She provided me with up to date info and helped me through the process. She provided me with up to date info and helped me through the process. More

The staff was polite. I was informed about service needed before the work was done. Work was done in a timely manner. I was informed about service needed before the work was done. Work was done in a timely manner. More

Service was good not as long a anticipated. This portion is too long unnecessary comments This portion is too long unnecessary comments More

Good n fast service . .... Good n fast service Good n fast service...Good n fast service .... Good n fast service Good n fast service...Good n fast service More

They don’t respect the customer’s time. If someone books an appointment a week prior, the least you can do is not be late on them, and if you are going to be late then be professional about If someone books an appointment a week prior, the least you can do is not be late on them, and if you are going to be late then be professional about and tell me you are not lie and tell me its almost done and be rude for me asking whats going on. 3 hours for an oil change is ridiculous. More

All who work here are nice and courteous. Oil change was done quickly and timely. Oil change was done quickly and timely. More