
Napleton Ford of Oak Lawn
Oak Lawn, IL
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Great service Reasonable prices and a very good job I don’t have problems with my truck anymore since they fixed it thanks Ford for all that you done don’t have problems with my truck anymore since they fixed it thanks Ford for all that you done More
Amber, Pete and the crew at Hawk were awesome! When my tire picked up a very large screw they saw us right away and hooked us up with a new tire. They were courteous and efficient. Im thankful to them for tire picked up a very large screw they saw us right away and hooked us up with a new tire. They were courteous and efficient. Im thankful to them for helping so quickly!!! More
Great seviice!They are a busy dealership but well worth Great seviice! They are a busy dealership but well worth the wait! The add a smile with a personal touch.my sales guy Irving and Mgr Mike along with Great seviice! They are a busy dealership but well worth the wait! The add a smile with a personal touch.my sales guy Irving and Mgr Mike along with the finance guy Joe work together well as a team! More
I purchased a 2020 fusion and added heated seats and remote start. I brought it into service a few days later to have them installed. When i came to pick my car up, we went through about 5 people before remote start. I brought it into service a few days later to have them installed. When i came to pick my car up, we went through about 5 people before someone could show me how to get remote start to work. Heated seats are great. I also asked for my car to be washed when I picked it up and it wasn’t More
The people took care of my brakes fixed the problem. They also took care of brake recall on my car efficiently and on a timely manner. also took care of brake recall on my car efficiently and on a timely manner. More
Excellent dealership, very neat and clean, Staff was very courteous and friendly. Waiting area very clean and spacious. Comfortable lounge chairs. Excellent lighting for reading. Overall everything was excel courteous and friendly. Waiting area very clean and spacious. Comfortable lounge chairs. Excellent lighting for reading. Overall everything was excellent. More
From the moment I drove in until I was given back my vehicle everyone treated me with kindness . Paul in service made me feel comfortable as soon as he opened the door . We talked and laughed about not vehicle everyone treated me with kindness . Paul in service made me feel comfortable as soon as he opened the door . We talked and laughed about nothing in particular but it was a great sign to me . I’m not looking at purchasing a new vehicle ( at least not now ) but when I do Hawk will be my chosen dealership . Thank you Paul for starting the kindness shown. More
Love working with the guys here! Seriously they are great and make the process so fast and painless. You know what your getting right on the front end. No frills, no tricks, just all around genuine honest pe and make the process so fast and painless. You know what your getting right on the front end. No frills, no tricks, just all around genuine honest people. I recommend anyone to deal with these guys! Thanks Nick R, Don, Nick S , and Joe More
I had my car worked on. The customer service was excellent. I did not receive a loaner which was difficult to get to work, but they work on my car pretty fast. Thank you for your service excellent. I did not receive a loaner which was difficult to get to work, but they work on my car pretty fast. Thank you for your service More