Napleton Ford of Oak Lawn

Extremely professional and personalized attention from everyone. I came in from Kansas City and it was worth every mile. Thanks Joe and the Hawk team. everyone. I came in from Kansas City and it was worth every mile. Thanks Joe and the Hawk team. More

service is superior was able to get appointment without awaiting everything was completed in record time. would refer friends. thanks again see you again for next service call awaiting everything was completed in record time. would refer friends. thanks again see you again for next service call More

Staff members were very friendly and efficient. I was able to get all the work required done in a timely manner. Rich was very patient, friendly, kept me updated throughout the process and made sure that able to get all the work required done in a timely manner. Rich was very patient, friendly, kept me updated throughout the process and made sure that I understood everything. More

Really excellent customer service! I was carefully guided through the process and did not feel rushed at all with my final decision in getting my my Ford Bronco Sport. It was all perfect! Thank you! through the process and did not feel rushed at all with my final decision in getting my my Ford Bronco Sport. It was all perfect! Thank you! More

Rich one of the service advisors is first class. He kept me up to date on the extended warranty claim and got me back on the rode quickly. Getting a loaner during the repair made the whole experience seamle me up to date on the extended warranty claim and got me back on the rode quickly. Getting a loaner during the repair made the whole experience seamless. Will be back! More

I had engine light on my ford escape I called made an appointment they saw me the next day. In about 5 hours i was out of there with wastegate solenoid fix. But had to return 3 days later after schedulin appointment they saw me the next day. In about 5 hours i was out of there with wastegate solenoid fix. But had to return 3 days later after scheduling an appointment because my car was leaking coolant. So had to replace coolanr reservior. I liked the communication Richard Pitlock about my vehicle. Yes it was expensive but Hawk Ford is definitely a place ill bring my car to get fix again. More

Always a great experience! Very friendly, respectful, and attentive to customers needs. Will continue to service my vehicles at this location. Clean and comfortable atmosphere. and attentive to customers needs. Will continue to service my vehicles at this location. Clean and comfortable atmosphere. More

I bought my car from Hawk Ford eight years ago and have always serviced it there. They are prompt, thorough and very friendly. They are the best. always serviced it there. They are prompt, thorough and very friendly. They are the best. More

Everyone at this dealership worked as a team to find the vehicle I wanted. Joey my main salesman traveled over 400 miles to get it. They are prompt, thorough, and a pleasure to work with. vehicle I wanted. Joey my main salesman traveled over 400 miles to get it. They are prompt, thorough, and a pleasure to work with. More

Took my f150 to get looked at for some tire issue. They identified the issue and were able to resolve it in 30 - 40 mins. They are so much better than the last dealership that I've been to, service wise. identified the issue and were able to resolve it in 30 - 40 mins. They are so much better than the last dealership that I've been to, service wise. More