Napleton Ford of Oak Lawn

Not sure what to write other than Joe brought everything together, made the transaction as smooth as possible, picked me up at the airport. In a nut shell joe kicks xxx! Thank you together, made the transaction as smooth as possible, picked me up at the airport. In a nut shell joe kicks xxx! Thank you More

Jimmy never made me feel anything but welcomed I know some dealerships people judge you when you walk in... that was not the case at this location I felt welcomed and I loce my car some dealerships people judge you when you walk in... that was not the case at this location I felt welcomed and I loce my car More

The service advisor was courteous and knowledgeable. Car was serviced properly and quickly. I have never had any problems in my 11 years of doing business with Hawk Ford was serviced properly and quickly. I have never had any problems in my 11 years of doing business with Hawk Ford More

I dealt directly with Ken Klein from Service. He tried to help me out with Recall 19S54, but Ford refused to replace my HCU valve, even though my car failed the inspection.Ken stated the HCU valve needs to b help me out with Recall 19S54, but Ford refused to replace my HCU valve, even though my car failed the inspection.Ken stated the HCU valve needs to be replaced and also put it in writing for me. Ken was very helpful. More

Very friendly and helpful Malik help me during all the process I gave I’m a hard time but at the end he finds me the best deal 100% recommended process I gave I’m a hard time but at the end he finds me the best deal 100% recommended More

Great service. Will continue to patronize Hawk Ford. Advisor is excellent Continue the good work.All is well no problem with the understanding we teceive Advisor is excellent Continue the good work.All is well no problem with the understanding we teceive More

It was all very pleasant everyone was helpful. We were provided a ride to lunch and picked up when we were ready to return, and a short wait our car was ready. provided a ride to lunch and picked up when we were ready to return, and a short wait our car was ready. More

I have to admit I was not crazy about taking my car to the dealership, your prices are way out of the normal range.$800 for brakes and another $800 for some rewiring is ridiculous. The only thing that ga the dealership, your prices are way out of the normal range.$800 for brakes and another $800 for some rewiring is ridiculous. The only thing that gave me some comfort were these two people and the help in securing a loaner . More

great service but i wish they would stay true to their pricing on their coupons. there always seems to be additional charges over the price indicated pricing on their coupons. there always seems to be additional charges over the price indicated More