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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.9
3,052 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,052 reviews

November 19, 2022

Hawk Ford in My Book Is Rated Execelent in My Book Great Experience, Professional Experience More

by JCano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
November 19, 2022

No one calls you and the information you get is not correct half the time. They said they'd give me a ride back to my house but I had to wait 40 minutes. They used to wash your car after getting servic More

by FREDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't think the problem is any one employee
November 18, 2022

Very friendly and helpful. Customer service is Great! Always greeting you with a smile and willing to solve your problems. More

by lahayes710@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz, Jimmy Marinez
Nov 18, 2022 -

lahayes710@att.net responded

Very friendly and considerate.

November 18, 2022

Pete and Hawk Ford Quick Lane we’re awesome, thank you so much hawk ford. Y More

by Ql
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
November 18, 2022

The dealership did a great job fixing the recall on my car in a timely manner! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
November 18, 2022

Excellent service. Thank you for everything. You guys did an awesome job. Fast expedient work. Thanks! More

by PERKINSINC2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
November 17, 2022

My appt was 1:30 and I got out after 3 and 89 for oil change is a bit much More

by u0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have no idea who checked me in
November 16, 2022

Extremely helpful service professionals that actually ensure my car continues to run well. I'm impressed with the timely notices sent to me to let me know the next services required for optimal performan More

by KNEEDEEP623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benck, Richard Pitlock, Pete Abramowicz
November 16, 2022

I didn’t bring my car there. My son said the people were friendly. He had no problems and he was in and out in less than an hour. He was happy with the service. More

by mozziepoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
Nov 16, 2022 -

mozziepoe responded

I’m very happy with my service

November 16, 2022

Everybody was very professional I have to say it’s the cleanest service department I’ve ever been in thank you More

by Philipzeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock, Pete Abramowicz
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