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Napleton Buick GMC
Crystal Lake, IL
352 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 03, 2025
Freddie was great.
He asked what we wanted to see and he was direct and to the point. Very informative and professional.
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by Eubanksp49
Employees Worked With
Freddi Alvarado
September 01, 2025
They were ready for me when I got there quick and easy
service. They provided a shuttle service for me to get back to my job.
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by Tim
Employees Worked With
Steve Hardy
August 31, 2025
Very overly clever representative.
I needed regular oil change. They charged much more than before.
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by davidsr50
Employees Worked With
Steve Hardy
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