Napleton Buick GMC
Crystal Lake, IL
Filter Reviews by Keyword
By Type
Showing 286 reviews
I went for a Quick oil change. Everyone was Professional and efficient. I will be returning and would recommend this dealership based on my experience. and efficient. I will be returning and would recommend this dealership based on my experience. More
Once they understood the problem they were very helpful. We had been in touch withGMC and they never called back after multiple people said they would. Working with the dealer got results. We had been in touch withGMC and they never called back after multiple people said they would. Working with the dealer got results. More
Vincent was pleasant but seemed hesitant to take our offer to the manager. I think this was due to inexperience. Purchasing a car for cash should not take 2 hours! offer to the manager. I think this was due to inexperience. Purchasing a car for cash should not take 2 hours! More
Andrew was great through the whole process. Thank you! Chris and Jeff were also very helpful in making our final decision and getting it all processed quickly. Thanks to you as well! you! Chris and Jeff were also very helpful in making our final decision and getting it all processed quickly. Thanks to you as well! More
This location made me feel secure that my car was in good hands. The service was awesome and my car is running amazing. They have great personalities and I was comfortable with asking any questions. Todd alw hands. The service was awesome and my car is running amazing. They have great personalities and I was comfortable with asking any questions. Todd always kept me updated regarding the status on my car and he was always available for me. I love this location and I will go back for anything. More
Both Jesse, Chris and the staff were great! I was treated very well and the buying process was excellent. I highly recommend this dealership to anyone needing to purchase a vehicle. very well and the buying process was excellent. I highly recommend this dealership to anyone needing to purchase a vehicle. More
Andrew, who is pretty new, was very helpful and guiding me to a car within my budget and that I loved! Jeff was extremely helpful in getting me a payment that would work for me! me to a car within my budget and that I loved! Jeff was extremely helpful in getting me a payment that would work for me! More
Very professional and fast! Clean waiting area and friendly staff. We would highly recommend Napleton Buick/GMC for anyone looking to service their vehicle. Thanks! friendly staff. We would highly recommend Napleton Buick/GMC for anyone looking to service their vehicle. Thanks! More
Very happy with the service that I received the 2 times I was in for service. The service adviser provided detailed explanation of work needed. Kept me updated on the progress of the work done and washed the was in for service. The service adviser provided detailed explanation of work needed. Kept me updated on the progress of the work done and washed the vehicle when work was completed More
Professional, courteous and easy to work with. They made the process of my trade in effortless. Andrew and Jeff were nice and easy going guys to work with the process of my trade in effortless. Andrew and Jeff were nice and easy going guys to work with More