Napleton Buick GMC

Does a good and efficient job. Doesn’t make me wait for ever during my oil change ever during my oil change More

I've had a couple visits here. The first time was to inquire about the Hummer EV. Jesse was very helpful with the questions I had. After reserving one online, now he's the associate I'm working with for inquire about the Hummer EV. Jesse was very helpful with the questions I had. After reserving one online, now he's the associate I'm working with for updates and any further questions. The second trip to Napleton GMC was to purchase an Acadia. The staff were very helpful and managed to help take a beat up car off my hands which I had lost the car title for and even applied it as a trade in. I definitely look forward to coming back in a few years when the Hummer EV shows up. More

I can’t recommend Napleton Buick GMC of Crystal Lake enough. They were a true partner throughout the entire new vehicle purchase process. They set a high standard that all car buyers should expect. Th enough. They were a true partner throughout the entire new vehicle purchase process. They set a high standard that all car buyers should expect. This was truly the best new vehicle purchase experience ever. More

Turn around time to get appointment is very good!! Only Turn around time to get appointment is very good!! Only coffee/tea available in waiting room. They need to have water available, too. Turn around time to get appointment is very good!! Only coffee/tea available in waiting room. They need to have water available, too. More

Very pleased with the service in this service department. Very friendly and knowledgeable staff. Thank you. department. Very friendly and knowledgeable staff. Thank you. More

Knowledgeable people who are very friendly. I would recommend to anyone to go there. Thanks recommend to anyone to go there. Thanks More

Pleasure to work with, service, sales and parts. Deal went smooth trade and purchase all form in a few hours. went smooth trade and purchase all form in a few hours. More

Quality work - work done as promised.. Great system to keep you updated as work is being done. keep you updated as work is being done. More

Very courteous, prompt and efficient, beginning with making appointment and customer service. Car was cleaned inside and out. making appointment and customer service. Car was cleaned inside and out. More

Was pleased with the customer service & the time frame the work got done in. Free car wash was a plus. the work got done in. Free car wash was a plus. More