Napleton Buick GMC

Mark Divizio is so courtesy, friendly and knowledgeable. Everything that you expect in a service rep. He is always helpful no matter what your question is. Everything that you expect in a service rep. He is always helpful no matter what your question is. More

What a relaxing atmosphere! Over the past 10 years, I've shopped at a number of Crystal Lake dealerships. But none come close to the professional. service-oriented team at Courtesy. They actually LISTEN shopped at a number of Crystal Lake dealerships. But none come close to the professional. service-oriented team at Courtesy. They actually LISTEN to what we want and go out their way to accomodate us. Refreshing! I understand it is new ownership, and hope they are around for along time. As long as they continue to perate this way,we'll be sure to return time and time again. T.Hartman Crystal lake, IL More

We purchased our Buick in April 2011 from this dealership. We have always been greeted by the friendly staff and the service work has been done promptly and to our satisfaction. Any concerns we h dealership. We have always been greeted by the friendly staff and the service work has been done promptly and to our satisfaction. Any concerns we have had about our new vehicle have been addressed and explained to us. More

My name is Kathy Carroll-Washington and our family has purchased 3 cars from the Courtesy dealership. The service was awesome and I really felt like the staff really appreciated my business. I know I got purchased 3 cars from the Courtesy dealership. The service was awesome and I really felt like the staff really appreciated my business. I know I got an excellent deal on my last purchase because I shopped the market for over a year before I purchase my new car/suv and by the way I LOVE IT! I also referred other friends and family to purchase from Courtesy too! We are in the market for another new car and we will be going back to Courtesy. Keep up the great work and keep doing what you are doing because it works!!!! Sincerely, Kathy Carroll-Washington More