Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Napleton Buick GMC

Crystal Lake, IL

Overview
Reviews
Vehicles
4.5
314 Reviews
Call Dealership (815) 219-7138

6305 Northwest Hwy

Crystal Lake, IL

60014

Directions

By Type

Showing 314 reviews

March 15, 2025

I came and get my car I was in and out thanks to the Nice Gentleman’s that helped me which was Christian Darien and Freddi More

by Johnsonlatiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddi Alvarado
Report | Print
Mar 17, 2025 -

Napleton Buick GMC responded

We're delighted to hear that Christian, Darien, and Freddi made your visit quick and efficient at Napleton Buick GMC Crystal Lake. Thank you for sharing your experience with us!

March 12, 2025

I worked with Nick in sales and Erick the finance manager. What an amazing, seamless and smooth experience I had purchasing my car. I will definitely be referring people to this dealership and specif More

by Fatima Issa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Orellana, Nick Durband
Report | Print
Mar 12, 2025 -

Napleton Buick GMC responded

Fatima, thank you for sharing your experience with Nick and Erick at Napleton Buick GMC Crystal Lake! We're delighted to hear that everything went smoothly. We appreciate the referrals and look forward to serving you again in the future!

January 18, 2025

I recently bought a car from Napelton in Crystal Lake. I had a Great Experience Thanks to Ryan and team Napelton. I would definitely recommend them. More

by Nana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan English
Report | Print
January 04, 2025

Friendly, professional service that is very, very reasonably priced. They also have a nice customer waiting area with popcorn, choice of coffee, comfortable couches and a TV. More

by LaCrosseGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hardy
Report | Print
January 03, 2025

Napleton was great and good to work with. Received a fair price and no pressure for anything else. Would buy again More

by Bfotre43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddi Alvarado, Christian Leon
Report | Print
January 03, 2025

Fantastic experience! !! Michael Bell took such good care of me. He is the best ever!!!!!! More

by Hsliebetrau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Bell
Report | Print
December 16, 2024

Great people and easy to work with. Happy with purchase. I will buy from again More

by Ted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Durband
Report | Print
December 03, 2024

Mike Bell did a wonderful job in presenting all the options available. He made the experience very easy and pleasurable. Great employee! More

by Zinral
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bell
Report | Print
November 21, 2024

Great experience buying my new truck from Napleton in Crystal Lake. Mike Bell did a great job and he was very honest and easy to work with. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bell
Report | Print
November 15, 2024

From start to finish, the entire staff made sure the buying process was as seamless as possible. I went in knowing what I wanted and left with exactly that and then some! Ryan was great and definitel More

by smdonnel0793
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan English, Christian Leon
Report | Print
1
2
3
4
...
32