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Napleton Buick GMC

Crystal Lake, IL

4.2
286 Reviews

6305 Northwest Hwy

Crystal Lake, IL

60014

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Showing 286 reviews

March 01, 2012

This is our third GMC and this daelership from service to sales went out of their way to make service right and the earn the sale of our third GMC SUV. They will be our go to guys if and when serviceis requ More

by jeffsharondale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mulville, Anthoney Gladney, Brad Berman, Phil , Phil Grant
February 20, 2012

I had a very pleasant experience with this dealership. The Owners were nice and approachable. The staff assisted me with on going issues with my vehicle. More

by carriew21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Williams, Brad Berman
January 28, 2012

Mark Divizio is so courtesy, friendly and knowledgeable. Everything that you expect in a service rep. He is always helpful no matter what your question is. More

by westycrew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
mark Divizio
January 26, 2012

What a relaxing atmosphere! Over the past 10 years, I've shopped at a number of Crystal Lake dealerships. But none come close to the professional. service-oriented team at Courtesy. They actually LISTEN More

by thartman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Gladney
January 18, 2012

We purchased our Buick in April 2011 from this dealership. We have always been greeted by the friendly staff and the service work has been done promptly and to our satisfaction. Any concerns we h More

by llane351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Divizio, Phil Grant, Phil Grant
January 05, 2012

My name is Kathy Carroll-Washington and our family has purchased 3 cars from the Courtesy dealership. The service was awesome and I really felt like the staff really appreciated my business. I know I got More

by sylvia38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rik Fregia, Rik Fregia
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