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Napleton Buick GMC

Crystal Lake, IL

3.8
275 Reviews

6305 Northwest Hwy

Crystal Lake, IL

60014

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Showing 275 reviews

January 14, 2014

I went in to see what they could do about a refinance on my 05 Escape. Not surprisingly, there wasn't much they could do for me due to age and miles on the car. But, the entire time they were running number More

by spoink365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Treanor, Chris in Finances
November 23, 2013

By far the best dealership I have felt with over the past 20 years. The Sales Manager and Sales Associate we're so easy to deal with. More

by Lodido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaun Grammer
November 16, 2013

We are very happy with our new car deal. Over our expectations from a car dealer. Highest marks. Look no further for a new car. Courtesy Buick GMC will make you happy, More

by darchbold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Phil Grant, Jeff Paoli
November 16, 2013

They were recommended to by by my parents, who bought a car there earlier this year. I started out by e-mailing a sales rep for more info on several cars. Chaun got right back to me with what I had request More

by Ladyellen2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaun Grammer, Tom Treanor, Phil Grant, Jeff Paoli
October 21, 2013

My mother bought her car from here. When I started looking for a vehicle, this was the first place I went to and it ended up being the last. I love my new car. I felt very comfortable all around wit More

by Brooke4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Grant
August 12, 2013

Just under 9 months ago I went in to trade in my vehicle and purchase something new. My husband and I decided on a Mitsubishi Endeavor. Phil was honestly so wonderful. The reason for the purchase was I was More

by princessamy59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Grant
June 13, 2013

Fabulous!Friendly, knowledgeable, compassionate. Absolutely recommended! Not pushy; allowed us to make a thorough, intelligent decision without interference. Getting car ready to go was speedy. Port More

by PTinkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Grabow
June 05, 2013

On Tuesday May 21 I took my car in to be serviced because the "check engine" light was on. Mark did a great service by diagnosing the car and finding the problem. He also saw that I needed a brake fluid flus More

by carriew21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 13, 2013

I LOVE THIS PLACE I WENT IN AND WITHIN 2 HOURS I WAS LEAVING THE LOT WITH A WONDERFUL CAR AT A WONDERFUL RATE. EVERYONE THERE WAS FRIENDLY AND HAD GREAT CUSTOMER SERVICE... NO TRICKS NO HASSLES... THEY More

by TARRIA21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Paoli
April 09, 2013

I just purchased a 2013 GMC Terrain at Courtesy and It was a very stress free experience. Brian Mulville, our sales associate, was great and very friend and pleasent to deal with. Brad Berman, Finance Ma More

by jop13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mulville
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