
Napleton Buick GMC
Crystal Lake, IL
Filter Reviews by Keyword
By Type
Showing 308 reviews
Courtesy is a good name for this dealership We were very satisfied with the service provided by David Schuch. He showed us how we could upgrade to a higher-end vehicle for not a lot of extra mo We were very satisfied with the service provided by David Schuch. He showed us how we could upgrade to a higher-end vehicle for not a lot of extra money. More
Loved the service Thank you too Mark Oliver and the sales team at Courtesy Buick. I appreciate the service and attention you guys gave me. Thank you very much and I wis Thank you too Mark Oliver and the sales team at Courtesy Buick. I appreciate the service and attention you guys gave me. Thank you very much and I wish the Courtesy team the BEST! More
Courtesy I was very satisfied with the people at this dealership. Mark Oliver and Brian both were there to make sure I was happy with my buying experience. I I was very satisfied with the people at this dealership. Mark Oliver and Brian both were there to make sure I was happy with my buying experience. I have told everyone and will continue to tell everybody about the little dealership in Crystal Lake with the best customer service!!!!! Thank you for taking care of me. More
Great, amazing, friendly service! Went to the dealership with a car in mind, it was a Ford. They told me they owned 2 Ford dealerships and got Exactly the car I wanted and drove it her Went to the dealership with a car in mind, it was a Ford. They told me they owned 2 Ford dealerships and got Exactly the car I wanted and drove it here. I have done my research and went to other dealerships to get prices on the same car that was in another state. Mike King spoke to me like a person and not an uptight know everything sales person. It was probate best car buying experience I have had. I have owned about 8 cars. I will recommend this car dealership to everyone I know. More
Buying my car I gave the dealership 5 stars because everyone was very nice and helpful. They helped me pick out the perfect for the price I was looking for. I would I gave the dealership 5 stars because everyone was very nice and helpful. They helped me pick out the perfect for the price I was looking for. I would defiantly recommend Courtesy to my friends and family. Thank you guy for all of your help! More
Working with D'Anthony Could not do enough to help us find the vehicle we were interested in and get us the best deal he could. Stopped in the dealership in February...test Could not do enough to help us find the vehicle we were interested in and get us the best deal he could. Stopped in the dealership in February...test drove a couple vehicles, talked over all our options and we left. Kept in touch...but did not stalk us but followed up to let us know he was available to help at any time. Went back in April test drove several options in 2 Truck classes. Made a great deal for both of us...Enjoyable experience with the DAnthony, Manager and all employees. Thanks. Would Highly recommend. More
Great car purchase experience Even though we had a bankruptcy on our credit, they got us into a great car and at a much lower rate than our trade in vehicle. Thanks to Mark Oliver Even though we had a bankruptcy on our credit, they got us into a great car and at a much lower rate than our trade in vehicle. Thanks to Mark Oliver General Manager and Danthonie Daily for their help. Highly recommend this dealership! More
Wonderful Service My experience was a very good experience. They got me a good deal on my Toyota Sienna. I got a better deal than I would have gotten anywhere else in My experience was a very good experience. They got me a good deal on my Toyota Sienna. I got a better deal than I would have gotten anywhere else in the area. More
Great First Car Buying Experience It was the first car I was purchasing by myself and they were able to find me exactly what I was looking for. They try to sell you on what they have a It was the first car I was purchasing by myself and they were able to find me exactly what I was looking for. They try to sell you on what they have actually on the lot (as most dealers do), but when I said no to the premium trim, they found me the exact features I wanted in a cheaper trim. I went in on a Saturday and drove off in my new car on Wednesday. I was kept updated throughout the process. Originally, my car was supposed to come from Michigan, but once that dealership stopped communicating with them, they found me a slightly more expensive version in Wisconsin within the day and took care of the price difference for me. They gave me a great trade in value on my 2001 Accord and were able to get me to a great payment per month. Overall, I was very satisfied with the customer service from D'Anthonie & Mark (and whoever their bosses were that were giving them the okay). I would definitely recommend finding a car through this dealership. More
Everyone at the dealership was friendly and genuine. We bought an Encore with the features We needed at the lease rate we asked for. Mike king the salesman spent a lot of time with us and always felt We bought an Encore with the features We needed at the lease rate we asked for. Mike king the salesman spent a lot of time with us and always felt confident We work something out. Mark and Jeff treated us as friends not customers trying to sell a car. Great experience and no buyers remorse here. Buick is definitely not your grandfathers car anymore. More