Napleton Buick GMC

First time experience with Napleton was very good. We worked with Freddi Alvarado, who was extremely helpful, informative, and patient with all our questions and indecision. Unlike other dealerships t We worked with Freddi Alvarado, who was extremely helpful, informative, and patient with all our questions and indecision. Unlike other dealerships that we visited, Freddie was very knowledgeable able about all the features of the cars we looked at, even a car of a different brand. Overall a very good experience. More

First time doing business there excellent customer service. Very helpful and professional service. Very happy service. Very helpful and professional service. Very happy More

Steve at GMC provided outstanding service, clear communication, fast turnaround, and cared about my vehicle. communication, fast turnaround, and cared about my vehicle. More

Nick was very knowledgeable and helpful. The newer cars have many bells and whistles; Nick was very instructive and patient as we tried to comprehend all the high-tech features. Would recomm The newer cars have many bells and whistles; Nick was very instructive and patient as we tried to comprehend all the high-tech features. Would recommend Napleton dealership to anyone and highly recommend Nick Durban, he knows his vehicles. More

It was a pleasant experience. Daniel Gulo was very helpful and informative making sure I understood much of the cars functions and answering my questions Daniel Gulo was very helpful and informative making sure I understood much of the cars functions and answering my questions More

Thank you Steve for great service. I was given a replacement car while mine was being serviced. I didn't even have to ask for it. I was given a replacement car while mine was being serviced. I didn't even have to ask for it. More

This dealer is very professional. When I come in for service, they are ready for me when I get there and get the vehicle in quickly for service. When I come in for service, they are ready for me when I get there and get the vehicle in quickly for service. More

Steve was very friendly and efficient. Explained everything very well. Car was ready when promised. Explained everything very well. Car was ready when promised. More

We enjoy having Napleton in Crystal Lake service our vehicle. Their diagnosis and recommendations of our service needs is appreciated as well as their friendly service. vehicle. Their diagnosis and recommendations of our service needs is appreciated as well as their friendly service. More

This dealership has always been helpful and tends to your needs and Steve was great and helpful. Got in and out with no issues allways a great experience there needs and Steve was great and helpful. Got in and out with no issues allways a great experience there More