Back

Napleton Buick GMC

Crystal Lake, IL

4.5
320 Reviews

6305 Northwest Hwy

Crystal Lake, IL

60014

Directions

By Type

Showing 320 reviews

August 10, 2018

Sales Team Everyone courteous and knowledgeable about vehicles. Cliff Spilkey, Sales Consultant, patient and willing to show and test ride vehicles interested i More

by buyermary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Spilkey and Mark Hett
May 09, 2018

Got me into an Envision!!!! The team at Courtesy Buick GMC worked hard to get me into an Envision at a price point that was manageable for me. My salesman Cliff Spilky greeted me More

by GM Man Matt!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Grant, Mark Oliver
January 10, 2018

Avoid New Car Purchases I would strongly advise to make a vehicle purchase elsewhere. I recently bought a Buick Encore and the experience was far from the level of service I’ More

by DaniVanity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Grant
December 28, 2017

Awesome Experience Met with Dave Schuch about the Buick Envision. Explained all of the different incentives as well as the vehicle itself and then let me take the vehic More

by Richard DePuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Schuch, Phil Grant
December 22, 2017

Horrible customer support after the sale I am posting this review to inform potential buyers of the risks of purchasing a used Pre-Certified GMC car from Courtesy GMC-Buick in Crystal Lake. T More

by Mchlhow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rik Fregia, Jeff Paoli
December 21, 2017

Most pleasant car purchase ever! Big fan of this Dealership! Personal attention. Fair & straightforward. Terrific in helping my wife find the new Yukon she really wanted & worked to m More

by Crystal Lake Realtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Sales was truly terrific!, Phil Grant, Jeff Paoli
December 11, 2017

Great car buying experience. Dave S. was very thorough and knowledgeable explaining the Enclave to us, including all the tech stuff on the dash. Well done. He took us thru the car More

by Enclave guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
December 01, 2017

Great Service What a wonderful experience I had when I walked into Courtesy. I was met by Dave S. who greeted me as a guest should be greeted. Dave answered every More

by Ebower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Schuck
November 28, 2017

The Best Buying experience. I contacted Courtesy after initially working with another dealership and becoming frustrated. I spoke with the General Manager, Mr. Grant. He told m More

by Mac2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schuch, Phil Grant
November 18, 2017

Purchase of a GMC ARCADIA Our salesperson D'anthonie Daily was fantastic. I went in looking for an Envision, but ended up with an Acadia. He was very intuitive as to what I More

by Maureen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'anthonie Daily
...
19
...