Napleton Buick GMC
Crystal Lake, IL
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Great experience I had one of the best experiences I've ever had dealing with buying a car. I dealt with Dave the salesman and Rick one of the owners. They worked with I had one of the best experiences I've ever had dealing with buying a car. I dealt with Dave the salesman and Rick one of the owners. They worked with me in a professional manner and at a human level as well. I will go back when my wife needs a new vehicle. More
D'anthonie Daily My husband came in on 6/3 and was greed by D'Anthonie Daily. He is such a class act and was absolutely fabulous!!!! His professionalism is rated 1 My husband came in on 6/3 and was greed by D'Anthonie Daily. He is such a class act and was absolutely fabulous!!!! His professionalism is rated 1000%. We told him that we needed a brand new truck in five days and he was sooooo knowledgeable about everything. He listened to us and was very patient and kind. We love our 2017 Terrain but it was D'Anthonie tht made us soooo happy with everything. The only problem that we had was with the sales manager. We were with the Finance manager igning paperwork at D'Anthonie desk and the sales manager decided to turn the lights off and left the dim lights on. He said that the didn't want people to think that they were still open because he wanted to get home and be with his kids which we thought was very rude and ignorant. We couldn't believe it!!!! I had to use the light on my cell phone so I could see the paperwork. Who does that???? We thought to ourselves about canceling the deal but because we had such a great experience with D'Anthonie he made it all worth it. The contract was signed in the office with the Sales Manager. More
happy dance love the new car I made a huge mistake last year buying the car I bought so I came in to Courtesy BUICK to look around as I really liked the regals. I was greeted by I made a huge mistake last year buying the car I bought so I came in to Courtesy BUICK to look around as I really liked the regals. I was greeted by Dennis Grabow and he was fabulous! Really listened to me and ended up with a GREAT car that I actually did a happy dance I was so excited for my new 2017 regal. the leasing agent Kris was also fantastic and super nice! THANK YOU! More
Fabulous Staff Stopped by on a whim, and by the next day had a solid deal that I could not pass up. The staff was amazing! A pain-free experience all around. Could n Stopped by on a whim, and by the next day had a solid deal that I could not pass up. The staff was amazing! A pain-free experience all around. Could not be happier with my choice in visiting and leasing from this dealership! More
Amazing service Worked with David Schuh and was given amazing service. Went about and beyond. Entire staff was amazing as well. Worked through all of our needs. T Worked with David Schuh and was given amazing service. Went about and beyond. Entire staff was amazing as well. Worked through all of our needs. Thank you Pam More
Amazing experience with powerful results! This experience was nothing short of miraculous! I didn't think I would qualify for ANYTHING they had. I left with a car beyond my wildest dreams. This experience was nothing short of miraculous! I didn't think I would qualify for ANYTHING they had. I left with a car beyond my wildest dreams. Absolutely the best experience I have ever had with a car dealership. Everyone was friendly, helpful, happy. It felt like a family I was being welcomed into! Thanks, Rik, Jeff and David for all your help and consideration! Don't go anywhere else , if you are looking for a vehicle. By far the BEST car buying experience I have ever had! I wish the rating scale here went much higher! More
Best experience ever. From walk in to the final signature. This is my 15th vehicle purchase and by far the best. No typical car dealership games. Financing was quick and easy and salesmen worked with us very w This is my 15th vehicle purchase and by far the best. No typical car dealership games. Financing was quick and easy and salesmen worked with us very well More
Great Dealership and Sales Staff We bought a 2017 Buick Envision from Brian Mulville and it was a terrific experience. He and Mark got us in and out driving a brand new Buick in about We bought a 2017 Buick Envision from Brian Mulville and it was a terrific experience. He and Mark got us in and out driving a brand new Buick in about 3 hours start to finish, financing and all. We would highly recommend Courtesy, Brian and Mark to anyone looking to purchase an automobile! More
Courtesy is a good name for this dealership We were very satisfied with the service provided by David Schuch. He showed us how we could upgrade to a higher-end vehicle for not a lot of extra mo We were very satisfied with the service provided by David Schuch. He showed us how we could upgrade to a higher-end vehicle for not a lot of extra money. More
Loved the service Thank you too Mark Oliver and the sales team at Courtesy Buick. I appreciate the service and attention you guys gave me. Thank you very much and I wis Thank you too Mark Oliver and the sales team at Courtesy Buick. I appreciate the service and attention you guys gave me. Thank you very much and I wish the Courtesy team the BEST! More