Napleton Buick GMC
Crystal Lake, IL
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Great sales representative Our sales rep, David Schuch, was extremely knowledgeable, patient, understanding and respectful. He answered every question we had, brought out every Our sales rep, David Schuch, was extremely knowledgeable, patient, understanding and respectful. He answered every question we had, brought out every car we asked for, knew the differences, communicated with me via text after our initial visit (at my request) and was never pushy. I feel that if I have an issue I'll be able to call him and get it resolved. More
Very poor warranty I bought a used car from Courtesy and was told the car came with a 3 month/ 4,000 mile warranty. But, soon found out that this crappy warranty does n I bought a used car from Courtesy and was told the car came with a 3 month/ 4,000 mile warranty. But, soon found out that this crappy warranty does not cover critical components of the powertrain system. More
A Good Find With Ease of Purchase! Was looking for a specific GMC, found this dealership online and was happy I did. They had what I was looking for and made closing the deal seamless. Was looking for a specific GMC, found this dealership online and was happy I did. They had what I was looking for and made closing the deal seamless. Great team, relaxed and fun atmosphere! More
Buying a vehicle Wonderful experience! Fast and easy. David and Kris were very helpful and made our experience in buying a vehicle enjoyable. They gave us a price rig Wonderful experience! Fast and easy. David and Kris were very helpful and made our experience in buying a vehicle enjoyable. They gave us a price right from the beginning, no going back and fourth. We will definitely go back again! More
Wonderful people very very helpful. Fregia's Courtyesy Buick GMC is the BEST place to purchase or lease a vehicle the staff is very helpful!!! we have now leased three vehicles since 20 Fregia's Courtyesy Buick GMC is the BEST place to purchase or lease a vehicle the staff is very helpful!!! we have now leased three vehicles since 2015 and will be forever customers! More
Visit was nothing short of miraculous! I was in for a visit, had poor credit, down on my luck and vehicle ready to croak! I made my way in and found myself the most resourceful team of youn I was in for a visit, had poor credit, down on my luck and vehicle ready to croak! I made my way in and found myself the most resourceful team of young Men I've ever seen. They not only got me into a reliable vehicle, but we were able to get make it a valuable investment for years to come! More
Great experiance, with great people David Schuch was my sales person. He worked very hard to get me into a car I liked and could afford. He is very knowledgeable about his products. David Schuch was my sales person. He worked very hard to get me into a car I liked and could afford. He is very knowledgeable about his products. Everyone at the dealership is very friendly and out going. The best place to go for a New or Used Car. More
Great Experience I dreaded buying a car - never liked it! But Brian (Sales) and Jeff (Finance were great to work with. They listened to what I wanted and needs with I dreaded buying a car - never liked it! But Brian (Sales) and Jeff (Finance were great to work with. They listened to what I wanted and needs with respect to payments. What a great team! More
Not what I expected when buying a new car. We were dreading buying a new car but were pleasantly surprised when we went to Courtesy Buick GMC. We dealt with D'anthonie and he could not have bee We were dreading buying a new car but were pleasantly surprised when we went to Courtesy Buick GMC. We dealt with D'anthonie and he could not have been more patient and helpful with two people who were not sure what we wanted.. We did purchase a new GMC Acadia.and we are very pleased. We would highly recommend this dealership and D'anthonie. More
BEST EXPERIENCE AT A DEALER FROM BEGINNING TO END IT WAS GOOD. THE 2 SALES PEOPLE THAT HELPED WERE DAVID AND I THINK SCOTT, ANYWAY THEY WERE FUNNY, NICE, OUTGOING AND MADE THE FROM BEGINNING TO END IT WAS GOOD. THE 2 SALES PEOPLE THAT HELPED WERE DAVID AND I THINK SCOTT, ANYWAY THEY WERE FUNNY, NICE, OUTGOING AND MADE THE VISIT WORTH THE TRIP. THEY BOTH WORKED SIDE BY SIDE WITH SHOWING US VEHICLES. THEY STAYED IN THE PRICE RANGE AND THEY WORKED THE NUMBERS WELL. I WAS THERE FOR ALMOST 5 HRS , WENT IN NOT KNOWING WHAT I WAS LOOKING FOR OR REALLY WANTED. UNDERSTANDING AND PATIENT BOTH SALES GUYS . I REALLY APPRECIATED THERE HONESTY AND PATIENCE. FINALLY DECIDED ON VEHICLE & WELL THE NUMBERS WORKED AND PAPER WORK WAS QUICK AND PAINLESS. I WAS OUT THE DOOR. 100% HAPPY WITH PURCHASE AND SERVICE. THE BEST PART WAS I DID NOT FEEL PUSHED, BOTHERED OR FOLLOWED. I WAS ABLE TO BREATH , LOOK, THINK, ASK QUESTIONS. THANK YOU!!! DAVID & SCOTT. More