Napleton Buick GMC
Crystal Lake, IL
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The Best Buying experience. I contacted Courtesy after initially working with another dealership and becoming frustrated. I spoke with the General Manager, Mr. Grant. He told m I contacted Courtesy after initially working with another dealership and becoming frustrated. I spoke with the General Manager, Mr. Grant. He told me that he would be more than happy to help me with the purchase of a new 2017 Acadia Limited. My time frame was exceptionally tight as I had to attend my Grandmother's 103 Birthday party that afternoon. I walked in the door at 9:30 am Saturday morning and drove away in my new car at 1:30pm. I would highly recommend my salesman, David Schuch. He is exceptional and worked with me to get the deal done. Courtesy made my buying experience the Best Experience I have ever had purchasing a new vehicle. More
Purchase of a GMC ARCADIA Our salesperson D'anthonie Daily was fantastic. I went in looking for an Envision, but ended up with an Acadia. He was very intuitive as to what I Our salesperson D'anthonie Daily was fantastic. I went in looking for an Envision, but ended up with an Acadia. He was very intuitive as to what I wanted. I would highly recommend this dealer to my friends because they actually listen to you. My husband was really impressed with D'anthonie, he may be his next customer. More
Good Dealer The car buying experience was very easy and comfortable. Salesman was knowledgeable and helpful. I would go there again. It was an enjoyable process The car buying experience was very easy and comfortable. Salesman was knowledgeable and helpful. I would go there again. It was an enjoyable process of getting a new car. More
The best car buying experience ever! We can't speak highly enough of the two gentleman that worked with us. David Schuch and Kris Staroske were exceptional people to deal with! We can't speak highly enough of the two gentleman that worked with us. David Schuch and Kris Staroske were exceptional people to deal with! More
Terrain We have always had great experiences in dealing with Courtesy Buick GMC and Dave Schuch was no exception. Thanks for the great experience, Dave, keep We have always had great experiences in dealing with Courtesy Buick GMC and Dave Schuch was no exception. Thanks for the great experience, Dave, keep up the good work! More
Amazing Customer Service By far the best experience in buying a new car ANYONE could ask for. My salesman Mike Browning was knowledgeable about Truck purchased. Phil Grant and By far the best experience in buying a new car ANYONE could ask for. My salesman Mike Browning was knowledgeable about Truck purchased. Phil Grant and Kris Staroske made every effort to get us out of dealership with the truck I wanted quickly and with the professionalism expected. A+++ More
Great sales representative Our sales rep, David Schuch, was extremely knowledgeable, patient, understanding and respectful. He answered every question we had, brought out every Our sales rep, David Schuch, was extremely knowledgeable, patient, understanding and respectful. He answered every question we had, brought out every car we asked for, knew the differences, communicated with me via text after our initial visit (at my request) and was never pushy. I feel that if I have an issue I'll be able to call him and get it resolved. More
Very poor warranty I bought a used car from Courtesy and was told the car came with a 3 month/ 4,000 mile warranty. But, soon found out that this crappy warranty does n I bought a used car from Courtesy and was told the car came with a 3 month/ 4,000 mile warranty. But, soon found out that this crappy warranty does not cover critical components of the powertrain system. More
A Good Find With Ease of Purchase! Was looking for a specific GMC, found this dealership online and was happy I did. They had what I was looking for and made closing the deal seamless. Was looking for a specific GMC, found this dealership online and was happy I did. They had what I was looking for and made closing the deal seamless. Great team, relaxed and fun atmosphere! More
Buying a vehicle Wonderful experience! Fast and easy. David and Kris were very helpful and made our experience in buying a vehicle enjoyable. They gave us a price rig Wonderful experience! Fast and easy. David and Kris were very helpful and made our experience in buying a vehicle enjoyable. They gave us a price right from the beginning, no going back and fourth. We will definitely go back again! More