Napleton Buick GMC
Crystal Lake, IL
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No hidden fees or gimmicks. Went in not expecting to purchase a truck but did. Relax atmosphere and quick working team. I would buy a vehicle from here any day of the week. Went in not expecting to purchase a truck but did. Relax atmosphere and quick working team. I would buy a vehicle from here any day of the week. More
Efficient and Couteous Service personnel were prompt and courteous. Work on car was as requested. I arrived at scheduled time, was seen right away and was back on the Service personnel were prompt and courteous. Work on car was as requested. I arrived at scheduled time, was seen right away and was back on the road in time to make it to work. More
Love my 2019 GMC Terrain! D'Anthonie and Gus were very helpful and found the vehicle with the options and color I wanted plus a few more extras. Great experience. D'Anthonie and Gus were very helpful and found the vehicle with the options and color I wanted plus a few more extras. Great experience. More
Dan the Man! Dan knows what he’s talking about. He listened to my explain my problem and took actions to have it corrected. Never once questioning me. Great servic Dan knows what he’s talking about. He listened to my explain my problem and took actions to have it corrected. Never once questioning me. Great service! Thank you More
2nd car purchased from here Great job! Love the new car. Traded in first lease for a new one. Danielle was great and everyone else we worked with! will very likely refer and come Great job! Love the new car. Traded in first lease for a new one. Danielle was great and everyone else we worked with! will very likely refer and come back More
Service Mike is quick and efficient, and sees to it that there no other or up coming problems. Knows his clients and their vehicles. Keeps me unto date until Mike is quick and efficient, and sees to it that there no other or up coming problems. Knows his clients and their vehicles. Keeps me unto date until the servicing is done and I'm out the door. Excellent employee to have. Very friendly, like one of the family. More
car works , repairs were made. Mike has always tried to meet my needs. he knows I have an older car and may not need all the things corrected that show up in diagnostics to keep the Mike has always tried to meet my needs. he knows I have an older car and may not need all the things corrected that show up in diagnostics to keep the cost in line with the age of the car. More
Great dealership Danielle was a delight to work with. She knows her stuff. Jenice in finance new to IL, so she has some learning to do, but overall a pleasant experien Danielle was a delight to work with. She knows her stuff. Jenice in finance new to IL, so she has some learning to do, but overall a pleasant experience. More
Best customer service by Sonia Vazquez and D'anthonie Daily Sonia Vazquez and D'anthonie Daily went above and beyond to meet my needs!! They both worked together to as a team to answer all of my questions. Cour Sonia Vazquez and D'anthonie Daily went above and beyond to meet my needs!! They both worked together to as a team to answer all of my questions. Courtesy Buick and GMC really stands behind their name, from the service department, sales team, managers and owners!!! If you want all your needs met, you need to come into Courtesy. More
Sales experience!! My family has now 4 cars from Courtesy. We couldn’t have asked for a better sales/finance team. Jeff P and DAnthony are 2 of the best to work with. Th My family has now 4 cars from Courtesy. We couldn’t have asked for a better sales/finance team. Jeff P and DAnthony are 2 of the best to work with. They listen and really work with you to make sure you find everything you’re looking for and to make sure you drive off feeling happy and good about the choice you made. I would recommend courtesy to anyone looking for a new/used car or even just looking for service done! Thanks so much for making this such an easy process. More