Back

Napleton Buick GMC

Crystal Lake, IL

4.4
292 Reviews

6305 Northwest Hwy

Crystal Lake, IL

60014

Directions

By Type

Showing 292 reviews

May 14, 2019

No hidden fees or gimmicks. Went in not expecting to purchase a truck but did. Relax atmosphere and quick working team. I would buy a vehicle from here any day of the week. More

by Grizman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Noble and Phil Franks
April 26, 2019

Efficient and Couteous Service personnel were prompt and courteous. Work on car was as requested. I arrived at scheduled time, was seen right away and was back on the More

by PastorGMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
April 09, 2019

Love my 2019 GMC Terrain! D'Anthonie and Gus were very helpful and found the vehicle with the options and color I wanted plus a few more extras. Great experience. More

by Ejh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Anthonie, Gus, Holly
March 27, 2019

Dan the Man! Dan knows what he’s talking about. He listened to my explain my problem and took actions to have it corrected. Never once questioning me. Great servic More

by Weweezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
March 22, 2019

2nd car purchased from here Great job! Love the new car. Traded in first lease for a new one. Danielle was great and everyone else we worked with! will very likely refer and come More

by kasbertoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
March 13, 2019

Service Mike is quick and efficient, and sees to it that there no other or up coming problems. Knows his clients and their vehicles. Keeps me unto date until More

by Blue Sauage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
February 01, 2019

car works , repairs were made. Mike has always tried to meet my needs. he knows I have an older car and may not need all the things corrected that show up in diagnostics to keep the More

by Capsguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
January 23, 2019

Great dealership Danielle was a delight to work with. She knows her stuff. Jenice in finance new to IL, so she has some learning to do, but overall a pleasant experien More

by cbates614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Schramm; Jenice (finance)
January 09, 2019

Best customer service by Sonia Vazquez and D'anthonie Daily Sonia Vazquez and D'anthonie Daily went above and beyond to meet my needs!! They both worked together to as a team to answer all of my questions. Cour More

by abigail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Vazquez, D'anthonie Daily, , Jeff Paoli, Mike Scholl
December 31, 2018

Sales experience!! My family has now 4 cars from Courtesy. We couldn’t have asked for a better sales/finance team. Jeff P and DAnthony are 2 of the best to work with. Th More

by Cschab57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D’Anthonie, Jeff Paoli
...
15
...