Back

Napleton Buick GMC

Crystal Lake, IL

4.4
292 Reviews

6305 Northwest Hwy

Crystal Lake, IL

60014

Directions

By Type

Showing 292 reviews

August 04, 2019

Excellent customer service and fast Excellent place and people!!! Make anything impossible possible! Got the truck I wanted they are not pushy! Excellent customer service! Fast and profe More

by Rp0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko
July 30, 2019

Service Thank you for having the following service done to the vehicle. I would highly recommend anyone to test drive some of the newer Buick and GMC models More

by MyBuickRegal2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
July 23, 2019

Great service Did a great job. Very fast and professional. I highly recommend this dealership. The waiting area is very clean and comfortable. I will definitely com More

by Markc616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanna Carney, Mike Scholl
July 17, 2019

Easy peasy. Smooth transaction, under 3 hours Phil, Hannah and the boxing finance manger, lol what a great Team they make! I worked with Phil Frank's and Hannah Carney. EVERYONE nice. More

by Krolltk68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Carney
July 09, 2019

Couldn't be happier! I came in to look at the Buick Envision and left with a new car. I was captivated the minute I sat in the driver's seat. The car is much easier to dri More

by Satisfied Admin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nat Zunkel
June 25, 2019

Quick service Came in to Courtesy for a routine oil change. Service person reviewed my records to determine if other maintenance needed at this point. Service was q More

by djm
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
June 25, 2019

Trustworthy I feel as if I can trust Mike and his team of service technicians. Work gets done promptly and professionally. Never had a bad experience. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
June 03, 2019

Mike Scholl is the reason we use your service Thank you for the good service at Courtesy. I can perform most of the service myself but your Service Manager, Mike is the reason we bring our vehicle More

by Courtesy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
June 03, 2019

Staff r awesome! I am very happy w Tim Noble .. plus Oli is very helpful with me.. this guys r great and friendly... I m very happy with my car!! Thanks u guys!!! More

by Mack1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Noble, Oli
May 21, 2019

i will come here the next time i need service s well They met my expectations regarding the service work that was done and the work was finished sooner that they promised that it would be finished. More

by traykmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
...
14
...