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Napleton Buick GMC

Crystal Lake, IL

4.2
286 Reviews

6305 Northwest Hwy

Crystal Lake, IL

60014

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Showing 286 reviews

September 17, 2019

side warning signal excellent service by all the staff very friendly, when servicing the air conditioner they also found leaks in front struts and replaced them, took c More

by thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
August 26, 2019

Awsome The guys are always great, keep it up!!! Always friendly and attentive to my service needs. Hands down the best service team in Mchenry County! More

by dc6287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan C., Spider Bookwood
August 25, 2019

Great Setvice Great Service at Courtesy Buick. The Service Department provides exceptional help and advice and always with a smile. Thank you Mike and Dan! I appre More

by Laps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Kris Staroske, Mike Scholl
August 13, 2019

Great dealership Took my GMC Canyon in everybody was extremely friendly and helpful get me an out nice loaner took care of my problem explained what was wrong with the More

by kent3118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grayson lavarious I think his name was was so helpful , Mike Scholl
August 04, 2019

Excellent customer service and fast Excellent place and people!!! Make anything impossible possible! Got the truck I wanted they are not pushy! Excellent customer service! Fast and profe More

by Rp0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko
July 30, 2019

Service Thank you for having the following service done to the vehicle. I would highly recommend anyone to test drive some of the newer Buick and GMC models More

by MyBuickRegal2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
July 23, 2019

Great service Did a great job. Very fast and professional. I highly recommend this dealership. The waiting area is very clean and comfortable. I will definitely com More

by Markc616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanna Carney, Mike Scholl
July 17, 2019

Easy peasy. Smooth transaction, under 3 hours Phil, Hannah and the boxing finance manger, lol what a great Team they make! I worked with Phil Frank's and Hannah Carney. EVERYONE nice. More

by Krolltk68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Carney
July 09, 2019

Couldn't be happier! I came in to look at the Buick Envision and left with a new car. I was captivated the minute I sat in the driver's seat. The car is much easier to dri More

by Satisfied Admin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nat Zunkel
June 25, 2019

Quick service Came in to Courtesy for a routine oil change. Service person reviewed my records to determine if other maintenance needed at this point. Service was q More

by djm
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
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