Napleton Buick GMC

I brought my GMC Sierra 2500 in for service . Everyone i dealt with in the service department was amazing. Steve kept me notified of the progress. Overall, a wonderful experience. I definitely w Everyone i dealt with in the service department was amazing. Steve kept me notified of the progress. Overall, a wonderful experience. I definitely will be returning. More

I had a great experience at this dealership! The staff was friendly, professional, and very helpful throughout the whole process. They took the time to answer all my questions and made sure I fe The staff was friendly, professional, and very helpful throughout the whole process. They took the time to answer all my questions and made sure I felt comfortable with my purchase. The vehicle was exactly as described—clean, reliable, and fairly priced. The buying process was smooth and quick. I highly recommend this dealership to anyone looking for an honest and stress-free car buying experience! More

Steve was great to deal with in service! Went over everything in detail and addressed all the concerns I had Went over everything in detail and addressed all the concerns I had More

The service was completed in a timely manner and all my concerns and questions were answered kindly and professionally. concerns and questions were answered kindly and professionally. More

The service team at Napleton GMC are really helpful and provide professional service, support, and knowledge. provide professional service, support, and knowledge. More

I had a great experience with Napleton Buick. They were very accommodating in getting me a loaner car, kept me informed about my car, and the service was fantastic. Jared and Santo were also gr They were very accommodating in getting me a loaner car, kept me informed about my car, and the service was fantastic. Jared and Santo were also great to work with. More

Jared went above and beyond to give me clear explanations on what was happening to my car. He kept in touch with me for status updates. He was excellent to work with! on what was happening to my car. He kept in touch with me for status updates. He was excellent to work with! More

Worked with Jared to get the break system and something with my engine repaired on my ‘21 Yukon. He was quick to respond to every call and text and always very professional and cut the xx. Honestly, everyo with my engine repaired on my ‘21 Yukon. He was quick to respond to every call and text and always very professional and cut the xx. Honestly, everyone I dealt with was professional and nice. They drove me to/from work and gave me a loner when they knew they would need to keep my car for a few days. More

Excellent, prompt service and Steve was great. Will be back for sure when we need service in the future. Will be back for sure when we need service in the future. More

The service department is responsive, knowledgeable and customer focused. My most recent experience the team was very punctual. I was in at my appointment time and my truck was serviced immediately. The se customer focused. My most recent experience the team was very punctual. I was in at my appointment time and my truck was serviced immediately. The service representative continuously keep updated on any immediate service needs and completed all paperwork while the truck was being washed. I have been a customer for over seven years and a noticeable improvement in responsiveness is noticeable. More