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Napleton Buick GMC

Crystal Lake, IL

4.2
286 Reviews

6305 Northwest Hwy

Crystal Lake, IL

60014

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Showing 286 reviews

November 21, 2024

Great experience buying my new truck from Napleton in Crystal Lake. Mike Bell did a great job and he was very honest and easy to work with. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bell
November 15, 2024

From start to finish, the entire staff made sure the buying process was as seamless as possible. I went in knowing what I wanted and left with exactly that and then some! Ryan was great and definitel More

by smdonnel0793
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan English, Christian Leon
October 30, 2024

In and out quick service, The help from Samara , Erick and Mike was excellent, definitely recommend this dealer to purchase your first, second or third car. More

by kooldesignphotography
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samara Splettar, Erick Orellana, Michael Bell
October 19, 2024

Mike bell was a great salesman. Helped me every step of the way. And made the process very easy to buy a new car. More

by doleckij3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bell
October 01, 2024

I had a wonderful experience purchasing my car here. Professional and helpful all the way through. They listened to what we asked for, explained what we may not have known and got us out of there quickl More

by LVP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew , Kevin Ruiz, Roger Vargas
September 25, 2024

HIGHLY RECOMMEND! The used car manager, Finance Manager, and salesman Ryan English! They are very knowledgeable, friendly, understanding, and extremely helpful! Recomm More

by Natalia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan English, Christian Leon
September 21, 2024

Excellent attention to detail for the service. Well run operation and a very nice facility. Love the smaller, family feel vs the big dealerships focused on churning. More

by daveschramm336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen?
August 31, 2024

Great service department, fixed my vehicle in a timely manner. Given a loaner vehicle to use More

by Skoslo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer collin
August 27, 2024

Pleasant, conscientious assistance in buying a used car. I felt confident of my purchase. The salesman guided me through the details. More

by k_gabriel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bell
August 24, 2024

Mike Bell is the best! !! My second vehicle purchased from Napleton! I would buy from here again! More

by TDW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bell
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