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Napleton AutoWerks of Loves Park

Loves Park, IL

4.8
763 Reviews

6600 E Riverside Blvd

Loves Park, IL

61111

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Showing 763 reviews

July 08, 2021

My salesperson Mike Massaro operated with very low pressure, I liked how he showed us all the features of the vehicle and allowed the vehicle to sell itself. Excellent customer service, Johnny A. at t More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny A, Michael Massaro
June 25, 2021

Mike was super helpful and very professional. I appreciated his non-pressure sales approach. I would work with Mike again and again! More

by koenigfam608
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Massaro
June 24, 2021

Love my car that I just purchased through Mike Massaro. I find shopping for a vehicle stressful. It is a major decision financially that impacts my daily life. Mike was patient and informative. We revi More

by M. Mindmeld
Recommend Dealer
Yes
Employees Worked With
Johnny A, Michael Massaro
June 19, 2021

Mike Massaro was absolutely great!!! Got me in and out of there with a car at a GREAT deal within a few hours. I highly recommend him to anyone to goes to napleton in loves park, IL!!! More

by Huda Alobeidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Massaro
June 13, 2021

While heading home to Tennessee from vacation my tire pressure light came on and I stopped at this nearest Honda dealership. They were slammed! And yet when I went in and told them why I was there, they More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get names
June 09, 2021

Even though I wasn’t able to buy the car, I thought I would leave a review for the salesman who kept me well informed during my research into a potential car, Alex Maldonado. He was friendly and sent al More

by gasteffens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Maldonado
June 08, 2021

Tony was a very helpful and very cool and I recommend him cause he give very good service and he’ very polite and passionate a More

by Tiarapittman87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 08, 2021 -

Tiarapittman87 responded

I give him 10 stars

May 31, 2021

I have either purchased or leased a Honda from this dealership for over 35 years. I always receive outstanding customer service. I recently leased a new Honda HRV, and worked with Chris Loch and John More

by Deb25+Honda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vang, Chris Loch
May 05, 2021

I had no intent of buying a car that day. I just stopped in to look at the inventory. While I was looking this gentleman approached me and because of his attitude and professionalism, I was hooked. Mike t More

by werf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Massaro
May 01, 2021

Worked with Luis best buying experience I ever had. Listen to my needs found me the vehicle I was looking for. Will go back and see him for next purchase More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pena
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