Napleton AutoWerks of Loves Park

I had an excellent experience at this dealership. All the I had an excellent experience at this dealership. All the staff both, by phone and in person were very helpful, extremely professional and handled a I had an excellent experience at this dealership. All the staff both, by phone and in person were very helpful, extremely professional and handled all of my questions and concerns in a timely manner. I would definitely recommend this dealership for any sales, parts or service needs to any of my friends and family. More

I was referred from a co-worker of mine to see the General Manager(Geoff Feinblatt)and he was prompt and attentive to my questions that I had about the new engine oil that Honda is using in my 2011 Ho General Manager(Geoff Feinblatt)and he was prompt and attentive to my questions that I had about the new engine oil that Honda is using in my 2011 Honda Accord. I will be back for more service. Thanks for the great experience. More

I was greated very politley when I when to Napletons looking for a car. They are very easy going and not pushy at all. I highly recommend Napletons!! looking for a car. They are very easy going and not pushy at all. I highly recommend Napletons!! More

Purchased our new 2011 R350 from them. This our families 4th purchase from them. Cary Proper in service takes wonderful care of us. Napleton is worth traveling for!! 4th purchase from them. Cary Proper in service takes wonderful care of us. Napleton is worth traveling for!! More

I purchased my C300 from Troy and it was a great experience. He has been great help throughout the sale and after. Cary proper in service has come to my rescue a couetimes. experience. He has been great help throughout the sale and after. Cary proper in service has come to my rescue a couetimes. More

I went in looking for a used van to replace my current van. Christian listened to what I needed and got me in a better van with more features. My payment went down and quality of vehicle went up. Terry th van. Christian listened to what I needed and got me in a better van with more features. My payment went down and quality of vehicle went up. Terry the finance guy was very polite and the whole process was smooth. I will buy many more vehicles from napletons in the future and rcomment my friends and family do the same. More

I have been shopping around for a new vehicle for a couple of months. I have been to every dealer in town and looked at their lot. Out of all the lots in town, only two of the lots was I approached by couple of months. I have been to every dealer in town and looked at their lot. Out of all the lots in town, only two of the lots was I approached by a salesmen. And only one of the salesmen was genuinely interested in finding me a vehicle that fit my families needs as well as my budget. He went above and beyond to earn my business. From now on there is no question on where I will go for my future vehicles, and no question who I will be talking to. After my FIRST enjoyable car purchase, it will be Matt Bailey at Napleton Auto Werks loves park store, that gets all my business and referals from now on. If you want your first enjoyable car purchase from a salemens who truly cares about YOUR best interests, and wants to earn your current business as well as your future business then he is who you want to see. After the sale I was introduced to the sales mangers, service department. They were all very kind, and answered any questions that I had, and they each gave me their personal business card, invade of any future questions came up. The car was washed and detailed, and they told me I can come back on Saturdays between 9am - 4 pm for as long as I own the car, and get a FREE car wash. If you want a one stop car dealer, this is it they took care of everything and more. Thank you Napleton Staff, for all you did for me and my car buying experience. More

I came in just to look at new honda's. I was greeted right away and their knowledge of the products were amazing. They showed me so much before we even talked about price. Jim wasn't pushy and answered right away and their knowledge of the products were amazing. They showed me so much before we even talked about price. Jim wasn't pushy and answered all my questions. We test drove 4 different cars and he seemed to know everything about all of them. When we sat down and and talked about my trade along with the price of the new Accord Jim and Dan, I really feel I got a great deal. I RECOMMEND ANYONE TO SEE JIM MEYER. HE MADE MY DAY. EVERYONE AT NAPLETON'S ARE TRUE PROFESSIONALS!!!! More

Great car buying experience! The treatment I received after the sale really impressed me as well. I accidentally messed up the bluetooth on my new Accord and Chris invited me back in to set it up all ove after the sale really impressed me as well. I accidentally messed up the bluetooth on my new Accord and Chris invited me back in to set it up all over again. I know Napletons will be there for me if anything else comes up. Thanks again Chris! More

The sales persons and service department have always done what i have asked and the experience has always been what i expected in the end. When i need pricing I call Tim Hayes and he gets it to me within 24 what i have asked and the experience has always been what i expected in the end. When i need pricing I call Tim Hayes and he gets it to me within 24 hours. When I call Lisa for internet sales information she provides me what i need ASAP. She is a great asset to the dealership. When I need service i call Gary Heckman and he answers my questions and get the work done in a very timely fashion. The Team at Napleton Audi is great and i always look forward to working with them. They know how to treat customers the customers want to be treated. Thanks More