Napleton AutoWerks of Loves Park

Matt was extremely helpful with showing me all of the controls and how to operate everything on the vehicle. Terry was extremely great at explaining the paperwork, warrenties and assisting me in getting controls and how to operate everything on the vehicle. Terry was extremely great at explaining the paperwork, warrenties and assisting me in getting the vanity plates that I wanted. They were very professional and friendly. Being a pre-owned vehicle, the driver seat was starting to wear on the the outside edge. They are reupholstering both seats for me in the original leather color. I would recommend them to any one who is purchasing an upscale vehicle. More

John was a pleasure to work with; he kept me up to date, as much as possible, about the delay in the delivery of my Odyssey. Most dealerships start their price negotiations at a place where they know, the as much as possible, about the delay in the delivery of my Odyssey. Most dealerships start their price negotiations at a place where they know, the buyer is not going to accept; with a little computer time, I was able to explain my price, and Napletons was able to accept it. There was only a little "haggle time," which I certainly appreciate. When the time comes, I will surely stop by Napleton's when seeking another new car. More

I loathe dealerships, but our salesperson at Napleton's changed that mindset. Matt Bailey is FaNtAsTiC! We had specific needs for a vehicle and needed it within a short amount of time. Matt was diligent changed that mindset. Matt Bailey is FaNtAsTiC! We had specific needs for a vehicle and needed it within a short amount of time. Matt was diligent in his search and found us exactly what we needed. We also got it for a great price. We found the atmosphere in the dealership to be very professional. Our transaction went smoothly. I think a lot of it had to do with our salesperson, Matt. I highly recommend asking for Matt. He is very diligent, thorough, friendly and just plain genuine. We had a great experience. More

Unbelievably Bad! Not to be trusted! Have promised to send missing floor mats on my 5th NEW JAGUAR for 10 months now and still no mats. From salesman John Ray to manager Tim Hayes they are all dishonest send missing floor mats on my 5th NEW JAGUAR for 10 months now and still no mats. From salesman John Ray to manager Tim Hayes they are all dishonest and unreliable. More

Larry Bergquist was wonderful to work with! He took the time to show me as many cars as was necessary for me to feel good about my purchase. The finance team worked really hard to get my payment where I ne time to show me as many cars as was necessary for me to feel good about my purchase. The finance team worked really hard to get my payment where I needed it to be without sacrificing what I needed in a vehicle. More

We were looking for a vehicle that could replace our 2000 Jeep GC Laredo my wife and I could own and drive with confidence in our snow-belt area and give us good gas mileage and utility as well...we've been Jeep GC Laredo my wife and I could own and drive with confidence in our snow-belt area and give us good gas mileage and utility as well...we've been Jeep owners since 1993 and our 2011 Honda Crosstour 4WD is tailored to our needs. We wanted to buy locally and Napleton Honda with Tom Charter as our salesman, were very accommodating in realizing our goal. Tom answered all questions we had and continues to be a conduit of information and service that we may need...Thanks Tom! More

Had a good expierance thru out the whole deal. Everone was so nice to us, and treated us as valued customers.The dealership is clean and in neat order. was so nice to us, and treated us as valued customers.The dealership is clean and in neat order. More

I've bought my last 4 cars from Napleton and went to John Vang every time. He's been able to get me the cars I wanted within reasonable price every time. I will keep going there first when I need another c Vang every time. He's been able to get me the cars I wanted within reasonable price every time. I will keep going there first when I need another car. John is very helpful and get straight to the point. he doesn't try to sell you anything that doesn't fit what you're looking for. he always makes sure to get a good understanding of the type of car you're looking for and your price range. He's a great asset the Napleton and I will keep going there to see him and will recommend any friends and family to go see Him before looking anywhere else. More

I have dealt with many dealerships and by far this was the best. Rich was very attentive and we are thrilled with our new Honda. The friendliness and how helpful he was to fit are needs and expense. I wou the best. Rich was very attentive and we are thrilled with our new Honda. The friendliness and how helpful he was to fit are needs and expense. I would highly recommend this dealership to any of my friends or family when purchasing a vehicle. Thanks and we look forward to doing business in the future. More

Chris was so helpful. Not pushy and made me feel very comfortable. My husband was away so I delt with the whole process by myself but never felt uncomfortable or taken advantage of. He was so friendly. comfortable. My husband was away so I delt with the whole process by myself but never felt uncomfortable or taken advantage of. He was so friendly. Felt like I knew him for years. I would definitly reccomond Napletons & Chris Loch! Nate Blaser in the finance part of things was also very friendly and helpful. Everyone is very personable! Thanks for all your help! Katie Butera More