Napleton AutoWerks of Loves Park

Salesman Mike Massaso was courteous and knowledgeable, and spent the time necessary to find what we were looking for. Manager Johnny A and staff were also pleasant to work with. and spent the time necessary to find what we were looking for. Manager Johnny A and staff were also pleasant to work with. More

My whole experience at Napleton's on Riverside was top notch. A family member that had enjoyed excellent customer service from John Vang, recommended the dealership. For my appointment, I was assigne notch. A family member that had enjoyed excellent customer service from John Vang, recommended the dealership. For my appointment, I was assigned to Mike Massaro who promptly took care of my requests and got me started immediately looking at the best options for me. His expertise was evident in everything he did to complete the process of leasing a car. Mike was a delight to work with and I really appreciate his professional and personable manner in going the extra mile to help me. A shout out is due also for his very capable teammates, Johhy A. and Chris Loch, also helpful in the process. I even received a follow up call from Jim Schaffer the following day with additional information. Great experience! I highly recommend this dealership. More

Mike's knowledge was so helpful to answer all of my questions and his team also especially with the support of Johnny A. in working out all of the details for the lease. So grateful for how he facilita questions and his team also especially with the support of Johnny A. in working out all of the details for the lease. So grateful for how he facilitated things for me to get things all worked out and for me to drive away with a great car the same day I went for my appointment! More

Very professional experience. Every question I had was answered and more. Would highly recommend this place to anyone and plan on continuing to come back due to my experiences answered and more. Would highly recommend this place to anyone and plan on continuing to come back due to my experiences More

Mike was great to work with. He stayed in touch until we could find my car!!! could find my car!!! More

Mike Massaro was easy to work with and explained everything to know about the car. everything to know about the car. More

Great low pressure experience! Mike worked to find what fit best for our family. Went in to purchase our used lease and left with a brand new Pilot Touring because it just made sense. fit best for our family. Went in to purchase our used lease and left with a brand new Pilot Touring because it just made sense. More

Mike was awesome! He was understanding and knew exactly what kind of car we needed for our family. We will be coming back, overall great service! what kind of car we needed for our family. We will be coming back, overall great service! More

Very informative, gave all options, very knowledgeable of Honda cars Honda cars More

I couldn't ask for a better experience with my salesperson Mike Massaro and his managers Geoff Feinblatt and John Azpuru with the purchase of my new Honda Pilot. Not only was Mike extremely knowle salesperson Mike Massaro and his managers Geoff Feinblatt and John Azpuru with the purchase of my new Honda Pilot. Not only was Mike extremely knowledgeable about the car but the entire process was quick, smooth, flawless and best of all, I got a fair and exceptional deal! I highly recommend Mike Massaro and the team at Napleton AutoWerks of Loves Park for your next vehicle purchase! More