Napleton AutoWerks of Loves Park

Car shopping My salesman was courteous and polite. Justin answered all my questions. He let me test drive several different options. Overall, it wad a pleasant ex My salesman was courteous and polite. Justin answered all my questions. He let me test drive several different options. Overall, it wad a pleasant experience. More

Above and Beyond Florian went above and beyond to make sure I could purchase the vehicle. I live in Iowa and my credit union is from Massachusetts so it took a lot of Florian went above and beyond to make sure I could purchase the vehicle. I live in Iowa and my credit union is from Massachusetts so it took a lot of hard work from his side to convince, coordinate us all and to order, hold and sell a car to someone who did not even see it!! I have been working with dealers both in Illinois and Iowa and no one managed to do what he did. The 2017 Q7 sell like hot cakes and to find the perfect one which matches my preferred exterior color, interiors and features was even more of a challenge. After this for 1 year he called at regular intervals to make sure I was comfortable with the vehicle. Thank you very much. More

Super Easy Purchase My wife and I purchased our new Pilot after finding out that we would be getting a new addition to our family. We currently have a 5 month old daughte My wife and I purchased our new Pilot after finding out that we would be getting a new addition to our family. We currently have a 5 month old daughter, so to be honest, we were not really looking forward to the experience, because we rarely have time that we can take away from our daughter to do things like look at cars. Fortunately, the whole process took far less time than we were thinking, and we were able to trade in my wife's car and walk out with a new one in a really short time. We didn't get jerked around, and we got exactly what my wife was looking for and got a great deal. I would highly recommend buying here. Thanks Matt!!! More

Great Everyone there was very helpful and Helped me find exactly what I was looking for within the price range I had. Highly reccomend this place Everyone there was very helpful and Helped me find exactly what I was looking for within the price range I had. Highly reccomend this place More

He called me back! You could tell they wanted my business. That was very refreshing. They called me back when they said they would. They took pictures and looked up d You could tell they wanted my business. That was very refreshing. They called me back when they said they would. They took pictures and looked up data. They even went to bat to get a missing key and head rests from the previous owner to complete the deal. Quick, easy, friendly, and a good deal! Thank You! More

Purchase of Honda CRV My wife and I had an excellent experience with our salesperson Casey. She was fair in the negotiations and treated us with respect. Casey followed up My wife and I had an excellent experience with our salesperson Casey. She was fair in the negotiations and treated us with respect. Casey followed up after the sale which was very impressive as well. I would recommend this dealership to anyone and especially the salesperson that we don't with. By the way Honda was not one of the choices on the make a vehicle below so I chose something else More

UNINSURED DRIVER ** Luke Mitchell made the best of our bad situation( Uninsured driver totaled our van ) A great buying experience !!! Love the Honda van Luke Mitchell made the best of our bad situation( Uninsured driver totaled our van ) A great buying experience !!! Love the Honda van. When we need another vehicle, we know where to come. More

Good experience Casey was smooth, pleasant, and nice to work with. Once we saw she cared about us, we knew we could trust her. We felt very comfortable. Casey was smooth, pleasant, and nice to work with. Once we saw she cared about us, we knew we could trust her. We felt very comfortable. More

Audi Q7 Lease Napleton Autowerks has a TOP NOTCH sales, service, financial and management team that hands down beats any dealership in the region. The staff are pr Napleton Autowerks has a TOP NOTCH sales, service, financial and management team that hands down beats any dealership in the region. The staff are professional, knowledgeable and personable making a potentially stressful purchase easy and enjoyable! This is my second round of leased vehicles with Napleton Autowerks totaling 6 vehicles and I plan for a third in three years. More

Great experiece Florian did a fantastic job from start to finish. It was seamless and one of the best experiences we have had puchasing a vehicle from the dealership. Florian did a fantastic job from start to finish. It was seamless and one of the best experiences we have had puchasing a vehicle from the dealership. I would highly recommend anyone who is looking to purchase a Luxury vehicle to reach out to Florian. More