Napleton AutoWerks of Loves Park

Very Knowledgeable Salesperson We replaced our 2015 Odyssey with a 2018. Our sales representative, Ryan Wagner, was very professional. His demonstration of the driver assistance tec We replaced our 2015 Odyssey with a 2018. Our sales representative, Ryan Wagner, was very professional. His demonstration of the driver assistance technology is what sold us on this new car. Ryan quickly answered all my emails and questions. We bought our previous Odyssey from Napleton's and have been happy with this dealership and would recommend it to others. More

Was great I called in and talked to Colten about a truck my husband was looking at he was helpful and was able to answer all my questions. Later that week we pu I called in and talked to Colten about a truck my husband was looking at he was helpful and was able to answer all my questions. Later that week we purchased with Shawn he was a very nice and easy to work with. More

Our Experience Josh had reached out to us and we worked up with John and Chris on all the pricing on the CRV that we wanted! We ended up buying our new CRV here inst Josh had reached out to us and we worked up with John and Chris on all the pricing on the CRV that we wanted! We ended up buying our new CRV here instead of Janesville, our experience was very pleasant me and my wife love our CRV! More

buying 2015 Ford Escape Matt Harker made my whole experience of buying this car a pure pleasure. He is very personable and made me very comfortable from the start. And Nate i Matt Harker made my whole experience of buying this car a pure pleasure. He is very personable and made me very comfortable from the start. And Nate in financing completed the process just as smoothly. I enjoyed working with both of these guys. Very professional. I will recommend Matt highly to anyone I know looking for a new or used vehicle. Thank you Mapleton fir hiring the best. CYNTHIA OLSON More

Wife's new car My wife has wanted a Honda Pilot for years and Casey at Napeltons made that happen. She was one of the most professional, personable and funny saleswo My wife has wanted a Honda Pilot for years and Casey at Napeltons made that happen. She was one of the most professional, personable and funny saleswomen I have ever met. I will be recommending Casey and your dealership to all our friends and family! More

Happy with my purchase Shaun was great to work with. He isn’t pushy and I believe him when he says he doesn’t want to sell me a car I’m not completely happy with. I absolute Shaun was great to work with. He isn’t pushy and I believe him when he says he doesn’t want to sell me a car I’m not completely happy with. I absolutely love my car and am also happy with the price I got it for. My only complaint would be their lack of inventory for what I was looking for. They only had one car in the model I wanted and it was the previous year. But it only took them 3 days to locate and deliver the car I wanted in the color I wanted. Car buying is stressful and when you are paired with a sales person you don’t trust it becomes unpleasant but Shaun made everything easy. Once my car arrived, Shaun took time to sit in the car with me to show me how some of the electronics worked which I appreciated. I also appreciated Rob working with us to keep my business local. More

Great Place! I have been working with John Pokorny and Josh Mansavage and they both made it an easy and pleasant experience! I am getting into my new car tomorrow I have been working with John Pokorny and Josh Mansavage and they both made it an easy and pleasant experience! I am getting into my new car tomorrow morning! More

Helpful and Caring I leased a 2018 Civic and both Luis and Rob were very helpful and both worked hard to get exactly what I needed. Would 10/10 recommend. I leased a 2018 Civic and both Luis and Rob were very helpful and both worked hard to get exactly what I needed. Would 10/10 recommend. More

Excellent Customer Service John was phenomenal. This has been the best overall car-buying experience that I've had. The sales staff was knowledgeable, friendly, and not overbea John was phenomenal. This has been the best overall car-buying experience that I've had. The sales staff was knowledgeable, friendly, and not overbearing or pushy. I would most definitely recommend John to others. More

New Purchase....Helped Make My Daughters Dream Come True! We had an amazing experience with both Charlie Kall and Justin Reid on the purchase of a 2018 Mercedes CLA. They both went above and beyond to not onl We had an amazing experience with both Charlie Kall and Justin Reid on the purchase of a 2018 Mercedes CLA. They both went above and beyond to not only give us the best price of any Mercedes dealer in the Chicagoland area, but they also got us the exact car of my daughter's dream in time to surprise her for her Birthday Party. A previous dealer purchase fell through the day before my daughter's party and these guys did everything they could to save the day and got us an unbelievable car at an unbeatable price. They even supplied a Big Red Bow to put on the car for her Birthday Party! Justin had my daughter visit the dealership the following week and spent the time to go over all the features of the car with her. It doesn't get any better than these two gentlemen; caring, professional, courteous, knowledgeable and HONEST! Thank you again for saving the day and making my daughter's Birthday one we will never forget!! More