Napleton AutoWerks of Loves Park

Trade In Drive Out As usual, a great experience at Napleton. Charlie Kall handled the entire process from finding the perfect new car to deal making and final delivery. As usual, a great experience at Napleton. Charlie Kall handled the entire process from finding the perfect new car to deal making and final delivery. More

Stopped in to just look, bought because of the service! What more can I say about Charlie Kall! I decided to stop in one night and just look at the new Audi A5 Cabriolet. Charlie took his time explaining th What more can I say about Charlie Kall! I decided to stop in one night and just look at the new Audi A5 Cabriolet. Charlie took his time explaining things, showing me all the different features and being very patient with me. I never felt pressured one time and felt like I was dealing with someone I have known forever! I am so happy I stopped in that night and Charlie was able to get me into my new Audi A5! I know we will be returning for our next purchase! More

Outstanding experience! luis and the team at napleton are simply amazing! you dont fee like buying a car! I highly recomend it. I would not go anywhere else. luis and the team at napleton are simply amazing! you dont fee like buying a car! I highly recomend it. I would not go anywhere else. More

Easy & hassle free! I recently had to get a new A6 as my lease was coming due. I normally dread car shopping and all if the back and forth that go with it. I reached out I recently had to get a new A6 as my lease was coming due. I normally dread car shopping and all if the back and forth that go with it. I reached out to Napletons and met Justin & Tim. They went above and beyond to find me the perfect car, but also were very easy to deal with. They even delivered the car to my home and picked up my old lease and turned it in for me! Now that’s what I call customer service! More

the king Jeremiah is a service Representative at napletons jaguar. i have been taking my vehicle to him for a couple a years now and i i can always expect to b Jeremiah is a service Representative at napletons jaguar. i have been taking my vehicle to him for a couple a years now and i i can always expect to be treated with respect and if my time is important. if your thinking about having your vehicle service at napletons i highly recommend going to see Jeremiah More

Luis Pena - Overcoming Obstacles Luis Pena and the Napleton team worked hard to find a Certified Pre-Owned Mercedes-Benz that met our criteria. They persisted to overcome obstacles w Luis Pena and the Napleton team worked hard to find a Certified Pre-Owned Mercedes-Benz that met our criteria. They persisted to overcome obstacles with vehicles and other dealers. More

Extremely happy I called Justin to see if he could find me an F150. He had no problem, was very quick, and made sure the truck fit into my budget perfectly. Thru th I called Justin to see if he could find me an F150. He had no problem, was very quick, and made sure the truck fit into my budget perfectly. Thru the whole process, he was great....always kept me in the loop on what was going on. I couldnt have asked for a better salesman! More

Luis is wonderful! We went in just to look at the Mercedes GLA and ended up trading in my Honda for it. Luis was able to make the process simple and quick. He took the t We went in just to look at the Mercedes GLA and ended up trading in my Honda for it. Luis was able to make the process simple and quick. He took the time to make sure I understood all the features and walked me through how to use them. I cannot say thank you enough to Luis and John for their help in making this an amazing experience. More

A Very Positive Experience Thanks to Charlie Kall We recently purchased a Mercedes Benz C-300 with the help of Charlie Kall. He was wonderful to work with. We have bought MANY cars and trucks over t We recently purchased a Mercedes Benz C-300 with the help of Charlie Kall. He was wonderful to work with. We have bought MANY cars and trucks over the years; this was, in all respects, the easiest and most pleasant car-buying experience we have had. Charlie KNOWS these vehicles. He does not talk down to you if you don't know something about the latest electronic gadget. He is friendly and personable. I recommend Auto Werks highly, and recommend that you ask for Charlie. He's the best! More

Great buying experience Great buying experience. Casey was my salesperson and she was amazing. Listened to everything I needed and found the exact vehicle I was looking for Great buying experience. Casey was my salesperson and she was amazing. Listened to everything I needed and found the exact vehicle I was looking for. She made the buying experience very simple and very straight forward. Will def buy from her again. More