Napleton AutoWerks of Loves Park

New CRV-EX purchase with 2011 CRV trade-in Overall experience went very well. Rob was willing to consider other competitors offers for New and Trade in values without question after providing Overall experience went very well. Rob was willing to consider other competitors offers for New and Trade in values without question after providing documentation I had. John was very pleasant to deal with and very receptive to our questions and concerns. Did excellent job on explaining the new features on our new purchase to me and my wife when we picked up the car. Jim was great in explaining the financing in more human terms and did not try to push any of the additional warranty options on us. Made the process quick and pleasant. Will recommend Napleton to all my friends and people I meet on the street. Jeff and Debra Nau More

Fairly pleasant transaction We were able to agree on a reasonable price very quickly. But, because we used USAA financing the dealership manager Mr Schaffer, would not release t We were able to agree on a reasonable price very quickly. But, because we used USAA financing the dealership manager Mr Schaffer, would not release the car until the day after the draft was deposited in their account which was very frustrating and costly. Several days later When we picked up the car it had a few extra miles on the odometer and an empty gas tank. More

No hassle Luke was super professional and made my car buying experience a piece of cake! I would recommend ANYONE buying a car that doesn’t want to be hassle bu Luke was super professional and made my car buying experience a piece of cake! I would recommend ANYONE buying a car that doesn’t want to be hassle buy a “salesman” to see Luke. He really makes you feel like he’s trying to genuinely help you and make you feel like a friend! Very pleased with his service and the dealership as a whole. More

Very professional and proactive They do a wonderful job on listening to what you want in a vehicle and they go out of there way to make sure they find that vehicle. Very much proacti They do a wonderful job on listening to what you want in a vehicle and they go out of there way to make sure they find that vehicle. Very much proactive and a professional staff. I love my new CRV😃 More

Smooth! Luke was great from the start! Answered all our questions and was real with us. Most of the time people become robots and speak company. It was like t Luke was great from the start! Answered all our questions and was real with us. Most of the time people become robots and speak company. It was like talking with a friend. The one thing I can say is that I appreciated that he didn't make us wait for ever and a day to get the paper work done. Let us go home and come back later when things were ready to go. Overall I would buy again from Luke! More

Great, friendly, knowledgeable staff Matt was helpful in getting the Honda that we wanted. The staff is friendly and went the extra effort to ensure that we were satisfied Matt was helpful in getting the Honda that we wanted. The staff is friendly and went the extra effort to ensure that we were satisfied More

New Car Luis was extremely helpful. Really appreciated his consistency on follow ups. His knowledge for the vehicle really helped making my first time purcha Luis was extremely helpful. Really appreciated his consistency on follow ups. His knowledge for the vehicle really helped making my first time purchase a great one. Nate was welcoming when talking me through the finances. Great staff overall. More

Love my new Civic Si John, my salesman was very knowledgeable and never pushy. I appreciated him letting me take time to consider my options and test drive multiple times. John, my salesman was very knowledgeable and never pushy. I appreciated him letting me take time to consider my options and test drive multiple times. I would recommend him and Napleton for sure. More

Satisfied I was also very kind to me who can not speak English well. I will be happy if Alex will be in charge when I next buy a car. I was also very kind to me who can not speak English well. I will be happy if Alex will be in charge when I next buy a car. More

Made it happen for me Stopped in while in between work as I travel all over Midwest for my business. Charlie was extremely knowledgeable and easy to work with through the e Stopped in while in between work as I travel all over Midwest for my business. Charlie was extremely knowledgeable and easy to work with through the entire process. After minimal back and forth I had a deal made and was able to make the long trip back home in the new car cleaned and gased. Good dealer with great staff. More