Napleton AutoWerks of Loves Park

Great Service, Great Deal Luis Pena always take the time to understand what we are looking for, and helps to find the right vehicle. This time shopping for our daughter’s car Luis Pena always take the time to understand what we are looking for, and helps to find the right vehicle. This time shopping for our daughter’s car to take to college - Luis advised against the more expensive car we were exploring into one that would have a higher safety rating and better re-sale. Luis then worked to get us a great deal. We have purchased many cars from Luis and Napeltons and suspect many more in the future. More

Great experience Matt went above and beyond to get me in the right car for the right price. He made the whole experience go smoothly and enjoyable. We will be recommen Matt went above and beyond to get me in the right car for the right price. He made the whole experience go smoothly and enjoyable. We will be recommending Matt and Napleton autowerks to everyone. More

Used car purchase Great experience with Alex. Ask for him when you visit the dealership. You won't be disappointed. (purchased honda fit sport on July 24, 2018). Great experience with Alex. Ask for him when you visit the dealership. You won't be disappointed. (purchased honda fit sport on July 24, 2018). More

New lease HR-V This is my second lease with Matt Harkey at Napleton Honda in Loves Park. He, Chris Loch and Jorge Rangel make an amazing team. I have always received This is my second lease with Matt Harkey at Napleton Honda in Loves Park. He, Chris Loch and Jorge Rangel make an amazing team. I have always received great service from them and will definitely continue to bring my auto purchasing needs to Napleton and Matt! More

Great service as usual. This is the third car we have purchased with Matt Harkey. Has always been a smooth transaction. Great salesman always a pleasure. as usual. This is the third car we have purchased with Matt Harkey. Has always been a smooth transaction. Great salesman always a pleasure. More

Top Notch Customer Servicr Luis is simply awesome! He has taken care of us so well with both car purchases! Everything has been always very smooth and easy dealing with the Nap Luis is simply awesome! He has taken care of us so well with both car purchases! Everything has been always very smooth and easy dealing with the Napleton Team! More

Excellent customer service Our new car purchase went smoothly and the customer service was excellent. They were fair and competitive in pricing. Charlie and Tim went above and b Our new car purchase went smoothly and the customer service was excellent. They were fair and competitive in pricing. Charlie and Tim went above and beyond to locate and ship my new vehicle in a timely manner. Charlie even came in on his day off to accommodate our busy schedule. He is also available for follow up questions or any troubleshooting. Overall, we are very happy with our new vehicle and the service we received. More

Amazing. Helpful. Ever Professional. Napleton Audi Rockford Always. All ways. Allroad Audi 2018. Charlie Kall and colleagues made my car purchasing experience easy, efficient and pleasurable. Not once , but tw Always. All ways. Allroad Audi 2018. Charlie Kall and colleagues made my car purchasing experience easy, efficient and pleasurable. Not once , but twice. I purchased my Allroad in September 2017. Charlie Kall took care of me from my first visit to the day I drove away with my new car. He was consistently available for any questions I had during the purchase process as well as ANY after the purchase. My Allroad came fully loaded so there were many. Eight months later my car was totaled due to flooding. Again , Charlie and colleagues came to my rescue. Happy, satisfied and grateful I have another 2018 Allroad identical to my original. Thank you Charlie and Napleton Rockford, Illinois for your outstanding professionalism , service and aunthenticity. Beth Purfeerst More

Great experience! Dan Timmel was great to work with - made the experience of buying a new car much less stressful! Plus he’s very knowledgeable - knows Honda’s inside Dan Timmel was great to work with - made the experience of buying a new car much less stressful! Plus he’s very knowledgeable - knows Honda’s inside and out. More