Napleton AutoWerks of Loves Park

Professional, accommodating, friendly John was amazing and very accommodating . I never felt rushed and he allowed me to take my time, therefore taking 2 vehicles on test drives. he was kn John was amazing and very accommodating . I never felt rushed and he allowed me to take my time, therefore taking 2 vehicles on test drives. he was knowledgeable and very friendly. He was very efficient and had paperwork done ahead which saved a lot of time as we had a funeral we were also working around. Overall a very great experience! More

2018 Accord Luke did a fantastic job-showed me 2 different Accords. Explained all the features of the new car I have bought 5 new cars- this was the most enjoyabl Luke did a fantastic job-showed me 2 different Accords. Explained all the features of the new car I have bought 5 new cars- this was the most enjoyable buying experience that I have had More

New Car Purchase After being told my old car was too dangerous to drive, I decided to look at Hondas. I wanted a car that was reliable and would last as many years as After being told my old car was too dangerous to drive, I decided to look at Hondas. I wanted a car that was reliable and would last as many years as my old one. My brother went with me and we were immediately greeted in the lot by Alex. From the start he was friendly and very helpful, showed us a couple of options online and when we saw one we liked he pulled it out for me to test-drive. He was very knowledgeable and helpful without any high pressure. I bought the first one I test-drove and have been very glad I did! This is my first Honda. I have had it for a week now and have gotten at least 3 compliments at work. I had a very good experience with Alex and Napleton's and have no complaints so far. More

Wonderful Experience The staff at Napleton Autowerks were wonderful to meet and work with. Even though I was just passing by and came in without appointment everyone made The staff at Napleton Autowerks were wonderful to meet and work with. Even though I was just passing by and came in without appointment everyone made me feel welcome. Luke was extremely nice and knowledgeable. I will definitely be back to see him when I am ready for my first brand new Honda. More

New car after accident no haggling over the price. Feel like Matt gives me my best deal right of the bat. He's always friendly and seems to enjoy seeing us and helping us no haggling over the price. Feel like Matt gives me my best deal right of the bat. He's always friendly and seems to enjoy seeing us and helping us More

Luis is awesome! I had the pleasure of working with Luis Pena. I wanted a car that was reliable, safe, inexpensive, and in excellent condition for my daughter. Luis wa I had the pleasure of working with Luis Pena. I wanted a car that was reliable, safe, inexpensive, and in excellent condition for my daughter. Luis was friendly, honest, and very patient. Luis gave me many options, was knowledgeable, and took the time to find exactly what I needed without pressuring me. I am satisfied with the purchase experience. I will definitely keep Luis as my car salesman. The salesman makes the dealership, so my rating is on Luis's performance. Thanks Luis! 😁👍 More

New car purchase John was a great help. He was not pushy and made me feel comfortable. He answered all of my questions and also explained the functions of my new car. John was a great help. He was not pushy and made me feel comfortable. He answered all of my questions and also explained the functions of my new car. Everyone I encountered was friendly. This was a pleasant experience. More

Friendly, Trust worthy & a customer oriented dealership! I loved the fact that I was able to communicate strictly by email with Luke to find my new wheels! Luke is super friendly, reliable and just a great s I loved the fact that I was able to communicate strictly by email with Luke to find my new wheels! Luke is super friendly, reliable and just a great sales guy! Napleton is one of the most honest dealerships I’ve dealt with and for the first time ever I get to say I actually left feeling good and that I got a good deal! More

Had a wonderful experience. John Pokorny was very pleasant to with. No pressure and got a great deal. We LOVE our new car. We didn't even realize we get free car washes for lif John Pokorny was very pleasant to with. No pressure and got a great deal. We LOVE our new car. We didn't even realize we get free car washes for life. More

Napletons will compete with anyone!! The staff at Napletons was able to deliver our 2019 Honda Pilot at a price which beat all the surrounding Honda dealers. It was important for me to h The staff at Napletons was able to deliver our 2019 Honda Pilot at a price which beat all the surrounding Honda dealers. It was important for me to have them attempt to match the going rate in the area for this vehicle. I even checked in Iowa, Wisconsin and Indiana. Not only did they come in at a very competitive offer, they are local, and any service I may need in the future will be in my area. I could not afford to travel to another dealer, because Napletons price was so excellent! I was pleasantly surprised with Napletons and I am looking forward to owning a Honda Pilot for a long time. More