Napleton AutoWerks of Loves Park

Awesome place to buy a car! Alex Maldonado helped me with purchasing a new vehicle after my recent auto accident and he was wonderful to work with. He knew the ins and outs of th Alex Maldonado helped me with purchasing a new vehicle after my recent auto accident and he was wonderful to work with. He knew the ins and outs of the new models compared to the older models and how to make everything work in my favor. Very knowledgeable and professional salesmen. He will have my business in the future. More

Amazing! I worked with Matt, and he was extremely helpful. The process was a lot quicker than I thought it would be, and so easy! Thank you to him, and rob Ham I worked with Matt, and he was extremely helpful. The process was a lot quicker than I thought it would be, and so easy! Thank you to him, and rob Hamilton! More

Great satisfaction in purchasing new vehicle Matt did an amazing job getting me accustomed to new vehicle and willing to answer future concerns. Don't find customer service like that often. Matt did an amazing job getting me accustomed to new vehicle and willing to answer future concerns. Don't find customer service like that often. More

Honda Civic Lease We had been to several dealers in and around Rockford area for leasing of Honda Civic. Napleton Loves Park is definitely different than others, the re We had been to several dealers in and around Rockford area for leasing of Honda Civic. Napleton Loves Park is definitely different than others, the response was very quick. The first meeting was to finalise the lease rate, it took 30mins. They were ready with all the required paperwork in the second visit, it took only an hour to get the lease done. Alex Maldonado was our sales representative, he honoured all his commitments and he exceeded the expectations in getting the lease done. Overall it was a great experience, we will visit once again this showroom for new purchase. More

Great experience I worked with Charlie on a used Lexus. It was a great experience and I would definitely do repeat business With both him and the dealership!!! I worked with Charlie on a used Lexus. It was a great experience and I would definitely do repeat business With both him and the dealership!!! More

Very good buying experience Tommy made it a very enjoyable buying experience. I was recommended by several friends and I plan to pass the word also. These guys are great! Tommy made it a very enjoyable buying experience. I was recommended by several friends and I plan to pass the word also. These guys are great! More

Family Friendly Environment Alex was recommended by a family member who bought a new CRV. We specifically asked for him and ended up purchasing a new Odyssey. We appreciated how Alex was recommended by a family member who bought a new CRV. We specifically asked for him and ended up purchasing a new Odyssey. We appreciated how Alex went to bat for us and definitely earned our business. He worked with sales manager Chris and clarified our questions and negotiated a fair price for our trade in. Finance manager Jim explained warranty options and was gracious about adjusting the bill after we added the new vehicle and compared notes with our insurance. Overall, Napleton staff appear to value each other and customers, resulting in a extraordinary family friendly environment and surprisingly pleasant experience. Genuinely caring people! The vanishing deductible on our extended warranty was icing on the cake! More

Can’t wait to buy my next car here Justin and Tim were very helpful during my search for a new car! 10 out of 10 would recommend buying your next car here at Napletons! Justin and Tim were very helpful during my search for a new car! 10 out of 10 would recommend buying your next car here at Napletons! More

Excellent My husband and I have worked with Mike Massaro on 3 different occasions and he’s always very friendly, personable and knowledgeable about the cars we’ My husband and I have worked with Mike Massaro on 3 different occasions and he’s always very friendly, personable and knowledgeable about the cars we’ve discussed with him. He always makes us feel like he truly cares about us and that we leave as satisfied customers. More

8th New Honda! My family have been purchasing all of our Honda’s from Napleton in Loves Park for the past 22 years. This is our 8th Honda we have bought and we keep My family have been purchasing all of our Honda’s from Napleton in Loves Park for the past 22 years. This is our 8th Honda we have bought and we keep coming back because of the friendly and excellent service we always receive. The last 4 Honda’s we bought have been with John Vang and every time it has been a great and pleasurable experience. I would highly recommend John and his team. -Paul More