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Napleton's Aston Martin Downers Grove

Downers Grove, IL

4.8
835 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Common courtesy is the simple philosophy of treating the customer the way we'd want to be treated," said Bill Napleton of his family's success in the car business. "This is something that my grandfather, Ed, and my father, Fran, had instilled into my brothers and I as we grew up working in our family's business. My Grandpa Ed knew that if you treat people right, offer them more for their money and give them great service, they'd come back. And you know what? Eighty years later, he was right. Today the Napleton Family operates more than 50 dealerships in four states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business.
Contact Dealership

217 Ogden Ave

Downers Grove, IL

60515

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Top Reviewed Employees

Margaret Puzanowska at Napleton's Aston Martin Downers Grove

Margaret Puzanowska

Brand Ambassador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Romanowska at Napleton's Aston Martin Downers Grove

Agnes Romanowska

Sales Specialist
4.9
This rating includes all reviews, with more weight given to recent reviews.
Perry Galecki at Napleton's Aston Martin Downers Grove

Perry Galecki

General Manager
4.8
This rating includes all reviews, with more weight given to recent reviews.
Taylor Richards at Napleton's Aston Martin Downers Grove

Taylor Richards

Sales Consultant
4.4
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

March 31, 2025

From the moment I walked in Margaret introduced herself with a warm hug and assured me and my family would go home with a new car. I was able to take home the car I actually wanted with fair pricing. Along More
by Christia Asencio

Employees Worked With

Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex!

March 19, 2025

Exceptional service at Napleton’s Aston Martin! Margaret went above and beyond to make the car-buying process seamless and enjoyable. She was knowledgeable, patient, and never pushy, making us feel More
by Mvillareal

Employees Worked With

Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.

March 08, 2025

Excellent service. Margaret was very responsive and knowledgeable. Financing was effortless and quick. They definitely understand their customers More
by hgallardo

Employees Worked With

Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Television
  • Vending Machines
Napleton's Aston Martin Downers Grove, Downers Grove, IL, 60515