Back

Naples Nissan

Naples, FL

2.6
714 Reviews

3640 Pine Ridge Rd

Naples, FL

34109

Directions

By Type

714 Reviews of Naples Nissan

November 23, 2021

Do not use this dealer for service. Most dishonest service place I've ever seen in over 40 years of car ownership! Took my 2015 Nissan Altima there for manufacturer recall. As part of service they did More

by RandyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Saucedo, Jimmy Shewmaker
Dec 09, 2021 -

Naples Nissan responded

RandyK, I am very sorry to hear about this experience. We will make sure to check into this situation for you, if you would like to discuss the matter in further detail you can call me at 239-643-380. Thank you! Isaiah Oliver Owner Loyalty Manager

September 12, 2021

Service Department was very helpful.Very efficient and extremely cordial.Shuttle driver Dave was polite and punctual.I recommend highly Naples Nissan Service 🏬 Service adviser helped with an issue. He More

by lesterfriedberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Saucedo ABD
Sep 15, 2021 -

Naples Nissan responded

Hi, we are very happy to have provided you with such a positive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

September 09, 2021

BUYER BEWARE online used cars have low prices to reel you in for the gocha! I went to see a car and they increased the price almost $5K of witch $3,750 was for the "recondition costs" and the rest is gar More

by Car Buyer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Salesman and I think the Manager was Gale/Dale
September 07, 2021

Stay away from these lying thieves. Bait and switch. Misleading ads. The high trade in offer is a joke....not what it seems. They tack on xx fees like 'administration costs'. They promise you a price th More

by jaysontv
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unkonwn
September 02, 2021

STAY AWAY aggressive and rude personnel. Classic bait and switch advertising. We rolled with it. Car priced at 26000. Start the paperwork car price raised to 28000 and 1200 taken off in the paperwork. Ok w More

by Alfaromwo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Iran, John
August 20, 2021

If I could give zero stars, I would’ve. The sales team, management and service dept are an embarrassment. The incompetence that flows through this dealership is off the charts. The owners/management don’t More

by Whatyougonnado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fat Rudy on the end is very rude
August 15, 2021

I’m very happy because they help me fast and easy. The people is very nice. More

by Irisgonzaleztovar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 17, 2021 -

Naples Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!

August 03, 2021

I purchased my leased Leaf and warranty, it took 13 days, 3 visits to get the paperwork. Wrong warranty. A mess getting it fixed, as yet unresolved. I was not given the contract details at the point of payme More

by lakesan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alison
August 02, 2021

The service was very bad very bad very bad service More

by Brighton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
July 29, 2021

Very professional and accommodating,Service area is very clean. Service person was very helpful' I recommend highly Naples Nissan. The service was very honest and explain all my concerns. More

by lesterfriedberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Saucedo Abd
Aug 13, 2021 -

Naples Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Naples Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

...
6
...