Naples Nissan

Amazing! The service rep I had was so helpful to me! From getting the problems identified to working thru the warranty process made me feel really good about The service rep I had was so helpful to me! From getting the problems identified to working thru the warranty process made me feel really good about my experience. Then he surprised me by taking care of one problem by himself!! More

In and out I came in for an oil change. I got helped with right away and received Excellent assistance. I left my car and received notification that my car was r I came in for an oil change. I got helped with right away and received Excellent assistance. I left my car and received notification that my car was ready under two hours. Excellent service experience. More

Pleasantly Surprised! As a general rule, NOBODY likes shopping for a new car. The process can be quite daunting, with lots of decision-making and haggling. Time and money-r As a general rule, NOBODY likes shopping for a new car. The process can be quite daunting, with lots of decision-making and haggling. Time and money-related decisions are stressful obstacles for many people, nevermind that the end result in this case is an expensive item that is considered symbol of safety and status. I arrived at Naples Nissan a few hours after being confronted with a dead battery in my leased Ford. I am 7 months away from my lease ending, so I really wasn't in an ideal position to make a new car-buying (or leasing) decision. I left Naples Nissan a few hours later, with a renewed faith in car salesmen, a headful of knowledge, and brand new Rogue! The dealership was energetic and full of educated, motivated people passionate about their industry. The sales process wasn't as drawn out as other ones I have experienced, and I feel like the employees I dealt with actually cared about my personal circumstances. Thank you, Naples Nissan! More

Awesome Service! It is nice to go to a dealership that always gives you 100% service care. I always deal with Just Perez as my service advisor and John Wilks service It is nice to go to a dealership that always gives you 100% service care. I always deal with Just Perez as my service advisor and John Wilks service mechanic. Both of these gentlemen give their 100% to make sure that the job is handled and serviced in a professional manner. Thanks Naples Nissan!! More

Excellent I got an appointment to take my car in for service the same day I called, as soon as I got to the dealership I was helped by Oscar, I waited while my I got an appointment to take my car in for service the same day I called, as soon as I got to the dealership I was helped by Oscar, I waited while my car was serviced, I even have a snack and a cup of coffee they offer me back in the waiting area, half an hour after Steve told me my car was ready. Great costumer service. Thank you More

Service Once we got the process started, everything went very well. Initially, it seemed that there were actually too many service reps and upon arrival, we Once we got the process started, everything went very well. Initially, it seemed that there were actually too many service reps and upon arrival, we felt somewhat ignored. We also had a VERY difficult time setting up an appointment. I was told twice that I would get a call back and never did. Finally KC, who I think is the service mgr set up my appointment after hours. He was very helpful. More

Excellent service . Oswaldo was very knowledgeable of the product and I’ll recommend Naples Nissan to family and friends. My sister bought a Nissan here recently and i . Oswaldo was very knowledgeable of the product and I’ll recommend Naples Nissan to family and friends. My sister bought a Nissan here recently and is very pleased. More

excellent service Very service oriented . Great Communication. Although we were also considering another car , the key to our decision was the feel of the dealership. Very service oriented . Great Communication. Although we were also considering another car , the key to our decision was the feel of the dealership. Good Work More

Replaced Defective Transmission & Rental Car Replaced my defective transmission on my 2008 Nissan Sentra under the extended warranty at no cost and gave me a loaner car to use during the entire p Replaced my defective transmission on my 2008 Nissan Sentra under the extended warranty at no cost and gave me a loaner car to use during the entire process until my car was ready. Everyone was very professional and had positive attitudes throughout my repair. More

great good service and professional staff at the service department. Keep doing like that! Only recommendation: I miss the cappuccino coffee maker. Why did good service and professional staff at the service department. Keep doing like that! Only recommendation: I miss the cappuccino coffee maker. Why did you take it away? More