Naples Mazda - Service Center

The car went in for oil, recalls, and replace a seatbelt. I actually talked to Rodger once. He was impossible to get in touch with. I texted , called and left messages. No returns. After having the car f I actually talked to Rodger once. He was impossible to get in touch with. I texted , called and left messages. No returns. After having the car for 15 days I just came in. (Could not get in touch). Paid for the work. Looking at the bill, noticed the at vantage plan was not listed. Inquired about that. It had not been done. Waited another 2 hours. No customer service at all!!!!! Two weeks to do the simple work, then still not done. I will never set foot in your terrible place. More

Great service! Outstanding communication and responsiveness truly one of the best advisors I’ve engaged with. Outstanding communication and responsiveness truly one of the best advisors I’ve engaged with. More

Great service and courteous and go out of the way to help. Knowledge, efficiency and courteous! help. Knowledge, efficiency and courteous! More

Appreciated their thoroughness and the perks are nice like the free pizza while waiting. The waiting area was comfortable also like the free pizza while waiting. The waiting area was comfortable also More

The place is nice & they have a free complimentary snacks while waiting for your turn & very helpful customer services. while waiting for your turn & very helpful customer services. More

I received the usual good service that I've come to expect, starting with the service technician and extending to the mechanic. expect, starting with the service technician and extending to the mechanic. More

Everybody was professional and great customer service. the whole experience was amazing. Thank you! For everything! the whole experience was amazing. Thank you! For everything! More

Excellent job . The guy behind the counter was amazing. Good service. The best one so far. The guy behind the counter was amazing. Good service. The best one so far. More

The people were very professional and pleasant to deal with. Love the service technician’s video walk around. The only suggestion I would have is it would be nice to get updates on your car when they have with. Love the service technician’s video walk around. The only suggestion I would have is it would be nice to get updates on your car when they have it two or more days and not waiting till the it is finished and come pick it up this would only be a policy change not anything to change the 5 star rating. More

Can’t say enough about this dealership, the best experience I’ve had in a long time. experience I’ve had in a long time. More