Naples Mazda - Service Center

Roger truly made me feel like a valued customer. He was professional, courteous, helpful, informative and reassuring. I will return to Naples Mazda purely as a result of his interaction with me! He was professional, courteous, helpful, informative and reassuring. I will return to Naples Mazda purely as a result of his interaction with me! More

Very efficient and thorough. Pleased & impressed with video inspection. Pleasant and engaging service desk staff. Pleased & impressed with video inspection. Pleasant and engaging service desk staff. More

Easy dealing with the service representative. Vehicle was serviced promptly and the video report was very helpful. Will use their service departments regularly. Vehicle was serviced promptly and the video report was very helpful. Will use their service departments regularly. More

Four trips to evaluate why the fob intermittently locks & unlocks door & never opens the trunk has resulted in rear door actuators replaced for $1300 & problem is unchanged unlocks door & never opens the trunk has resulted in rear door actuators replaced for $1300 & problem is unchanged More

Efficient and fast, they explain everything, appointments for the same day, they don't make you wait, I highly recommend them. for the same day, they don't make you wait, I highly recommend them. More

Slow service After 2 years the service dept has not corrected our phone numbers. I keep getting my husbands Texts & emails for his car after constantly telling service several times, corrected our phone numbers. I keep getting my husbands Texts & emails for his car after constantly telling service several times, More

Service is completed in the timeframe quoted staff is extremely helpful They searched for an accessory for me, even though Mazda did not make it extremely helpful They searched for an accessory for me, even though Mazda did not make it More

Maria at the desk was so awesome and easy to work with super recommended thanks super recommended thanks More

Great staff and comfortable lounge - do everything you ask- service mgr Roger great- Roger Speck ask- service mgr Roger great- Roger Speck More

Roger was excellent! Very knowledgeable and helpful. Answered all of my questions in a very efficient manner. The technician was also excellent. I loved the video report Very knowledgeable and helpful. Answered all of my questions in a very efficient manner. The technician was also excellent. I loved the video report and recommended services he provided. More