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Naples Mazda - Service Center

Naples, FL

4.5
1,101 Reviews

1,101 Reviews of Naples Mazda - Service Center

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April 18, 2025

It was just what I hoped it would be I can’t say much more nor will I More

by THEJACKLOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Excellent Service from the very beginning. I was in and out within an hour and felt like I got all my answers and my car was serviced. Thank you. More

by KATRINA.S0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

The AI scheduling needs a little work but Hess got me fixed up and filled in AIs gap More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Hess
April 18, 2025

Very Friendly & knowledgeable. Very helpful in printing out my warranty information. Looking forward to my next visit! More

by jillmartingolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

One hour and 45 minutes for just an oil change is absurd. Also, it sat in the service bay because the service tech didn’t know how to drive a stick shift, so couldn’t bring it out when he finally finished! More

by SOPHIEROSE1720
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

It was my first time at Naples Mazda for service on my car and the Customer Service was great. More

by LissetteC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Very organized and clean place, the staff there is always helpful and kind to customers. Service appointments are also quick More

by ailynmanso0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
areonna wilson
April 16, 2025

Please to do business with them. I never felt any pressure to act immediately. My salesman has been extremely helpful. More

by Rbrandeis
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Phil Falzarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Having a scheduled appointment, they made me wait 3 hours for an oil change, it was a very long wait. More

by Maria R Donoso
Recommend Dealer
No
Employees Worked With
Having a scheduled appointment, they made me wait 3 hours for an oil change, it was a very long wait.
April 13, 2025

The experience was good and had some problems with expectations that were remedied promptly. Everyone was professional and responsive. More

by DRMEZZ
Recommend Dealer
Yes
Employees Worked With
Daniel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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