Naples Mazda - Service Center

Everyone was friendly and they take great care of my CX5. I witnessed first hand how they dealt with a difficult customer, and it was all very professional. I witnessed first hand how they dealt with a difficult customer, and it was all very professional. More

Great service done in a timely manner . Highly recommend this service department. Will return for additional services, Highly recommend this service department. Will return for additional services, More

The service staff made everything wonderful even though it took a little long. Everytime I bring my vehicle in, they are always so busy but they make sure to communicate it took a little long. Everytime I bring my vehicle in, they are always so busy but they make sure to communicate More

Roger is a 100000+++ service manager. Retain him!!. Knows how to grow your business. Promote him Retain him!!. Knows how to grow your business. Promote him More

Service is efficient and they don’t try to sell you on unnecessary items. Good warranty on their work too. I bought 4 new tires and had 2 replaced already and free rotations. unnecessary items. Good warranty on their work too. I bought 4 new tires and had 2 replaced already and free rotations. More

I liked the video inspection but the tech needs explain the results better. The tech and service writer were not consistent and caused confusion. The tech did not perform or explain a battery check was p the results better. The tech and service writer were not consistent and caused confusion. The tech did not perform or explain a battery check was performed. The battery (2yrs old) died the next day and had return to the dealership to be replaced. Fortunately it was under warranty and covered. It was inconvenient to drive 1.3 hrs back to the dealership for something that should have diagnosed during a inspection. More

Service maintenance was done pretty quickly. Seamless and effortless affair. Roger was a pleasure to work with. Seamless and effortless affair. Roger was a pleasure to work with. More

Now that I heard there is new management in Sales, I may consider another Mazda from Naples Mazda. Worst experience when I purchased my current 2020 Certified Pre owned CX5 consider another Mazda from Naples Mazda. Worst experience when I purchased my current 2020 Certified Pre owned CX5 More

I felt rushed and pressured into buying a vehicle. I haven’t bought a vehicle in years and wanted to really take my time. I haven’t bought a vehicle in years and wanted to really take my time. More

I found the scheduling process online for the service center to be excellent. The Staff is very professional. center to be excellent. The Staff is very professional. More